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Enjoylife: Good evening, ladies and gentlemen, here is the Enjoylife visit to Shang 6720 Webmaster Trading network Launched Webmaster interview, today we are invited to Xiamen only real Information Technology Co., Ltd. http://www.pcrecovery.cn/operations director Roshund, The real data is a company dedicated to providing comprehensive information security, data recovery customization services and data storage services, hard disk data recovery, and then we invite Mr. Luo to talk with us about the data recovery. Our interview is about to begin, thank you!
Enjoylife: Good evening, Mr. Luo, I am glad to invite you to come to our interactive space, first of all still hope you can give us a self-introduction thank you.
Luo shun Tim: enjoylife, hello, webmaster friends, good evening, I call Roshund, Longyan people, 2002 came to Xiamen, 07 and friends in Xiamen, founded a data recovery company, is still in business, operating http://www.pcrecovery.cn website. I hope to learn and exchange with you.
Enjoylife:ok Repair the computer, data recovery, why would want to open data recovery company? What is the original thing to do! should not be affected by the Edison Chen Zhao Yan door? ^_^
Luo shun Tim: Ha, I am open the company in the former, Edison Chen Yan Yan door incident in I opened the company a few years later what happened! Yes, I graduated from 02 to the end of 06, I have been in a foreign trade company to do network management, followed by a software company to do system Integration manager for more than three years, the afternoon with two colleagues, said to be the manager, In fact, frankly speaking or do network management chores this piece of things, there is no freedom, time or to listen to customer arrangements! Work is to constantly repair the computer, and occasionally do the site, when three years after the stay, it is not the way to go, a little value is not! Just during this time I was loading the system, accidentally the financial information was not lost!
The result is to find my friend to do recovery, one charge will accept me more than 1000! My friend is just asking me if I want to come out and start a business together! After all, also do not want to play a lifetime of work, dream of self-realization, do something of their own!
My friend originally in Xiamen Electronics City to do notebook computer sales, computer DIY and some of the computer accessories sales, computer maintenance business, this business is very tired, the profit point is low, he did not want to small to the mouse, big to the server, small to antivirus, large to ERP do anything. Technology is just a career change! The year of making the decision is the end of 06. At the beginning of 07 we found a store in the electronic city, decorated a bit and friends to do the data recovery this line.
Enjoylife: Early start a company and want to cut into the publicity to let everyone agree, personally think it is very difficult things, can you tell us how you cut into the business?
Luo shun Tim: Early do notebook, motherboard, CPU, memory and other maintenance, hard disk data recovery This block of business is mainly for the channel, Electronic city counterparts second-hand single and some directly to the shop door customers! At that time did not do online business, because just opened, so many technical aspects, and marketing this piece is not very familiar, Are low price, do peer, honest operation, so that customers slowly more up!
Half a year has passed, in addition to a good summer business, peacetime business is not good! We do the technology to go out, business This is our short board! Because of the reasons for many years of network management, and in the foreign trade companies to do their own website maintenance and network marketing business, then did not understand SEO, only know is to do a website, Sent to the site has a reputation of advertising stickers, publicity, contact business.
Behind there is a North Jade Bird's alumni pull in to start a business, re-revision of the site, in Baidu's crazy bombing, cast 5000 pieces to try to do a bit Baidu bid promotion. Business is much better, at least it is a lot of customers, but, Baidu burning money is also very scary, one months spent on the cost of bidding will be good thousands of, and peers have been carrying prices, so began to focus on SEO this piece of things. Up to now, all the way, is to touch a stone across the river, feeling that the road is too slow! Entrepreneurial hard hundred war more!
Enjoylife:ok is not easy oh, then we hope you can tell us your views on data recovery, your current data recovery mainly through what means and technical means to achieve it? How about customer satisfaction? Are there any unsuccessful cases?
Luo shun Tim: Data recovery plainly is hard drive hospital, do the process of data recovery is like surgery to do the same.
At the beginning of 07, can do hard disk opening data recovery business is still relatively few, very electronic city's peers are sent to the field, or sent to Beijing, or sent to Guangzhou or Shenzhen, back and forth time on the road will be a few days, plus to find the same hard disk parts to restore data time, a data often to do half a month or about one months to complete, is now the computer motherboard, hard disk, CPU piece warranty (except for three months shifting), almost also need so long time.
To be more professional and direct to customer groups, we find someone for our brand to do the planning and advertising packaging, but also extended the server's data recovery business and SQL and Oracle Database recovery repair Business, slowly, the store has not been satisfied with our needs, space is too small, more people up, So I wanted to start a new company, after all, to have the difference in the words will have to professional-professional-professional, so as to have a sustainable competitive advantage, the new company Xiamen Truth Information Technology Co., Ltd. was born, so, we three shareholders scrape up money a hundred thousand of to build a clean environment and buy PC3000 for UDMA and other copy devices, server RAID array intelligent analysis software, etc., and sent the company's engineers to Beijing's largest and most professional data recovery company to train for further study. Problems with data software failures: such as accidentally formatted, partitioned tables are missing, and ghost coverage is relatively simple. Use some of the relevant commercial software to recover, but some have to use Winhex manual analysis to deal with.
Hard disk hardware failure, if the hard disk board burned, we will change the board and some BIOS chip on the line, if it is the head problem, you have to find an identical hard disk, in the dust-free environment to replace the head, after the head, the hard drive to the PC3000 for UDMA inside, copy the data out.
Our commitment is: not successful without charge! After all, to make such a commitment, means that the opening is not successful, I have to spend a spare part of the money, we have to strive to improve their level, so our customer satisfaction can still be, precisely because of this, many of our old customers continue to introduce new customers come in!
Unsuccessful cases are certainly also some of the reasons for the failure of the general has: the customer cover themselves, the second is the disc is injured. When encountered such a problem, we have to and customer patience to explain why can not be restored, or because of what causes, the next encounter similar problems and how to deal with! Customers will generally understand!
To add, the hard drive opening technology is mainly the replacement of the head technology and the use of PC3000 for UDMA writing firmware, including the magnetic head positioning process, this and the degree of training and experience of the engineers have a great relationship, which is why we need to spend money to train in Beijing.
Enjoylife: Then can you talk to us about the character competition in the data recovery industry?
Concept conversion, from the past "product-oriented, supplemented by services" or "product-oriented, service does not" business model into a "service-oriented (customer-oriented), product supplement" business model. The biggest difference is: The former is "product opportunism-oriented (that is, what the market sells), relying on the price advantage of upstream supply chain to compete", the competitiveness of the base is fragile, short-lived, once the upstream manufacturers channel policy has any signs of trouble, you have to be frightened, panic, Therefore, the survival and development of enterprises is completely passive, the latter is "to serve as a relationship between the customer demand-oriented (that is, what the customer needs what I provide." A little more diffuse: If a customer trusts you and wants to buy a toilet, you can sell it to him. Of course, in reality there is no such extreme situation, even if you should not sell, because you are not professional toilet, and toilet and IT services are not related, but you can help customers recommend the toilet brand. Conversely, if customers need computer accessories, supplies, digital small products, then you can sell, this is the standard of choice, relying on specialization, differentiated service advantages to compete, "its competitiveness based on a solid, long-term, and master a large customer base, as long as customers do not suddenly all closed down (this probability is too low , as long as you do not make fatal mistakes (such as: breach of integrity, major decision-making errors, etc.), you can be permanently safe and sound, the viability of the full control in their own hands, is an active development.
Domestic data on the hot word, the competition is very fierce, we can go to pay attention to it! The only real development to today, think and our team to fight has a great relationship, each of us are very diligent, study hard, constantly thinking, concentrate on work, do our best. Want to big, only paranoid only crazy, the goal is based on Hercynian, radiation throughout the country for users throughout the country to provide quality data recovery services. In order to achieve the company to work together with small and medium enterprises, personal progress, to achieve a common win situation of faith, we are expanding the business of Fujian regions, after the development to the national city, at present, our Www.pcrecovery.cn has developed a number of 20 first-tier city substation, Next, we are testing our investment to join the interlocking distribution platform, will be released after two months, for our level or two of the city's investment or franchisee to use. The Shanghai branch is currently in preparation.
Enjoylife: Thanks for sharing, what is the feeling of entrepreneurship today? Look forward to sharing with us.
Luo shun Tim: Entrepreneurship is very difficult, ah! Weather, geographical location, people and, all have to prepare, but the most important point is to insist! 07 I married, the end of 08 baby, she also accompanied the growth of the company, just at the beginning, the company did not make money still have to invest money, I try to borrow, borrow the development of funds, living expenses, borrowed to the friends around you can not borrow , the company also slowly has the business, the road so slowly to get over, had wanted to give up, but we still choose to adhere to, and then adhere to, the result is still holding down, because we know to give up means to deny themselves, to now the baby nearly three years old! I am also 30 years old this year, as the saying goes: 30 Seoul, My company's team also has about 10 people, and the business extends from a single data recovery to data backup products and services. The monthly company basically has 3 to 50,000 of the income. Xiamen has become one of the largest and most professional data recovery companies. Fortunately at that time, our store business we did not throw away, still keep doing business with peers. Also specializes in another website vsfix.com, through the way of SEO, do the long tail of the Xiamen area keyword to obtain end customers.
Our team is very hard, but also to do the site, and to promote the site, and our business is not like other sites, such as the general site is to do E-commerce, or sell products, and we are online orders, the net to do services. The limitation of our business is that the probability of hard disk failure is small, and basically do a one-time business, it is impossible to have any repeat customers.
For more than 4 years, we've done a lot of data on companies, big and small, for customers to save the estimated hundreds of billions of losses, large to the listed companies, government, the military server data, telecommunications or bank database data, small to the company or enterprise financial data or a personal Excel document, some photos of life, a U disk, Student of a paper, etc. As long as it involves data-related business, we now have to do it. And do as long as the hard disk disc is not scratched or covered, we are basically successful, the current success rate is about 90%. Every time we return to success, we can see the customer's affirmation, we can see their progress.
Enjoylife:ok thanks for sharing, then our interview is nearing the end, and finally talk to us about some ideas and plans for the future.
Luo Shun Tim: The company in the development process must be part of the integration of resources, whether it is your team, or your side of the advertising resources, you and customer groups. Remember me and the company salesman said: Canton crossing the world, is to make more friends, so that your customers become your friends! Let customers create value for you. On the entrepreneurial road friends, let us: do a good job every day--> stick to the end-> is victory. Finally, a long-winded, Xiamen has a slogan, do not know that everyone noticed: everyone entrepreneurship, striving for the national entrepreneurial city. Many of my friends and classmates are doing things on their own, starting from the early small two-speed meal network to do foreign trade companies or factories, in fact, is the Web site marketing and SEO derivative, small team talk marketing, team-wide, talk about management.
Enjoylife: Thank you today very real data Mr. Roshund came to our interactive space and we share business together for so many years of hardships and not easy, at this moment, I believe in his heart can feel and experience the deepest is the entrepreneurial bring great hardships at the same time, there will still be comfort and joy, Because this is one of their own career, their own a stick, their own strength, for the community to create value for their own profits, to provide others with convenient and fast and safe service! Thank you again, Mr. Luo! Here is Enjoylife interview Group, 6720 Webmaster Exchange network to launch the Webmaster interview, Today our interview is here, thank you!
Source: http://www.fangtanqun.cn/html/zhanchangzhuanfang/2010/0715/638.html