Ericsson provides telecom management services to German operator Versatel

Ericsson (Nasdaq:eric) was selected as the exclusive partner by Germany's leading ftns operator Versatel to manage the onsite service for the entire FTNS and transmission network.　　With the transfer of operational responsibilities, 95 Versatel employees will join Ericsson in the fourth quarter of 2011.　　The five-year agreement covers management services in field services, maintenance, customer connectivity, logistics and maintenance, including multi-vendor spare parts management and nationwide system support.　　Through this cooperation, Versatel quickly complete relocation, will focus on enterprise customers. "This strategic contract will help us cut costs, change operating costs and improve customer service quality according to demand," said Joachim Bellinghoven, chief operating officer of Versatel. In this way, we can cultivate customer relations, improve profitability and ensure a stable network quality. We believe that the transfer to Ericsson is also a good choice for our colleagues. They will show their talents in Ericsson and find more opportunities for career development. Valter D ' Avino, vice president of Ericsson and Director of telecommunications management Services, added: "In Germany and the world, telecommunications management services are a growing area." At present, our service team is already serving the largest network operator in Germany, and these Versatel employees will enhance the strength of our team, in addition, the use of global tools and best practices can also form economies of scale, The two will bring together an operator that relies only on its own inability to achieve synergies. Ericsson employs 45,000 people in telecom professional services, accounting for nearly half of its global workforce. Cooperation with Versatel has further expanded the scope of Ericsson's telecommunications management services in Germany. Ericsson in Germany has a number of telecommunications management services contracts, since 2010 has been to Versatel to provide microwave transmission capabilities, and has become its optical fiber transmission and access to one of the suppliers.