Expert: Buy the transaction should not be free to purchase free refund

"Our Beijing News" nearly a year to buy the industry's development has attracted much attention, a few days ago, for some group buying site does not have "expired refund" problem, the relevant industry experts show: Buy the transaction should not be free to buy a refund, no restrictions. If the purchase platform does not set the consumer refund threshold, will disrupt the whole group buying industry order. Free purchase and refund will breed cattle scalping or other malicious snapping, not conducive to the long-term development of the industry.

Experts warned that consumers should pay attention to the group purchase before buying the rules and deadlines on the page, to avoid missing a limited consumption period; At the same time, group buying site should be a reminder before the expiration of purchase coupons, lest consumers forget the exchange or consumption for personal reasons.

The reporter found that most of the large group buying site almost all for the consumer refund set the threshold, even if most group buying site support buy coupons expired not consumption refunds, but there are certain restrictions. such as, the kind of products, ticketing products (including entity tickets and electronic tickets), mall vouchers (including physical shopping malls and electronic mall), clearly marked does not support expired products or services; some provisions "after the expiration of more than a certain period of time users do not apply will no longer support the refund" Some websites stipulate that only the merchant reason causes the purchase coupon expired to support the expired refund, the user individual reason causes the purchase coupon to expire does not support the refund, some provides the refund to the website registration account, but is not the original road return, or the refund is the original road return, but needs to charge a certain percentage of

Group buying industry can be a benign development, one is the need to provide high-quality services and buy products, the second is to establish health norms of the industry rules, can let consumers rest assured consumption, access to benefits.