Express income over million is the legend as open excavator

Source: Internet
Author: User
Keywords Courier Job journalist
Tags basic basic salary beginning company customer customer service customers express

Summary: The beginning of the coming, many courier companies have begun to return to The courier. The tide of return and resignation began to form last December, so that individual courier companies due to lack of manpower and the problem of delivery delays. Courier practitioners say that in

The beginning of the coming, many courier companies have begun to return to The courier. The tide of return and resignation began to form last December, so that individual courier companies due to lack of manpower and the problem of delivery delays. Courier practitioners said that in the industry competition white-hot today, become courier 10,000 of the myth has long been dashed, many "" "Courier in the harsh performance assessment and customer's supercilious eyes quickly withdrew from the industry.

It is understood that in Beijing, there will be several express companies each year due to recruit staff, send a serious delay and suffered a huge fine, had to close the door. In the future, if the courier industry is difficult to get rid of the difficulties of recruitment, I am afraid to face the risk of becoming "slow delivery."

Event

Courier delays occurred in two districts

In mid-December last year, there are Tencent Weibo Netizen issued a question about Yuantong Wangjing and Shentong station. At that time, some netizens said the express arrived in Yuantong Wangjing branch three days after still not delivered. Until recently, there are still netizens express their express has reached the Fangzhuang company for several days, but still not received.

January 2, the Northern Youth Community newspaper Wangjing Branch reporter had rushed to Yuantong Express Wangjing Office, see only two staff in the bulk of the goods sorting work. Staff said that these parcels are the latest backlog, "The end of the year, we all go home, hands can't keep up." Yuantong Customer service Wiring staff also said that express backlog of reasons is indeed a large number of employees resign, "now everything has basically returned to normal, we will speed delivery package."

At the beginning of January, the public reflected Shentong Express Fangzhuang shop in the community doorway "put stall", waiting for the public to take pieces. The reporter found at the scene, 12 days ago The Express is still not issued. In this respect, the head of the Fangzhuang shop told reporters that two weeks ago the head office of the Fangzhuang Shop for rectification and personnel adjustment, it did lead to some express stranded, "stall" to take Express is only a temporary response.

Visit

Express backlog has been basically resolved

On the afternoon of 9th, Beijing Youth Daily Reporter in the South four ring near the Shen Tong Express Fangzhuang Branch to see, there is no express a large accumulation of the phenomenon, the staff said "20 days ago piled up into a mountain, now only one part of the time delivery." Mr. Gu, the company's manager, said the store had been poorly managed postponed serious, since last September, a monthly fine of more than 300,000 yuan, the former boss can not pay, staff enthusiasm, resulting in the end of the December Express large backlog, "the backlog of express delivery this two days can be completed, arrears of wages are also gradually released." 9th evening, the North Green newspaper reporter came to be located in the vicinity of Cui's Yuantong Express wangjing branch, see the shelves are basically empty, the ground only a small pile of goods, the basic for 7th from the field sent Express.

A staff member of Yuantong company headquarters told the North Green newspaper reporter, the reason wangjing branch appeared some express backlog, is due to the same region with several other express companies at the end of the encounter "resignation Tide", "although we are not allowed to take other home, but we for the sake of customers, pick up their single, A sudden increase in the volume of One-third ".

Yuantong Wangjing Branch of the courier to reporters that some colleagues did in the early December last year took a salary after the departure.

Found

Resignation at the end of the year has become a common phenomenon

North Green newspaper reporter visited a number of express outlets to understand that the end of the resignation does not only exist in Yuantong Wangjing branch of this network, which seems to have become a more common express industry phenomenon.

In an express network of Ahn, the staff told the North Green newspaper reporter, their courier 10 people walked 3, the rest of the people can only intensify work, the original work 10 hours a day, now 12 hours.

Chaoyang District, another courier network manager also revealed that every year there will be some outlets due to the lack of people and delay delivery, so fined tens of thousands of, a hundred thousand of or even million, "the more backlog, the longer the more fines, the last can not do." For the end of the resignation tide, he said, "has been accustomed to early preparation." "The manager said, will increase the incentive after the year," late home can be reimbursed expenses, early to improve the reward, if you really want to resign, I and they agreed to try not to rush at this time. "

Yesterday, the North Green newspaper reporter in 58 with the city Search "courier", only January 9, 10th two days of recruitment courier ads reached 20 pages, many of them are written "urgent", commitment to a gold, and write a positive pay "5000 to 8000 yuan."

Investigation

The Courier just looks beautiful.

North Green newspaper reporter from a number of express companies and its network to understand that many couriers in late December last year choose to resign. Some of the year-round courier hope to be able to go home early New Year, coupled with the current courier team of young people more often at the end of marriage.

Entry requirements are not high, the legend of a monthly income of 10,000, the future may be promoted, so that countless newcomers to the field to choose to do courier, the beginning of their North drift career, but the reality is far from their imagination as beautiful. Cold weather, the New Year home is only express industry "labor shortage" appearance. Many express industry practitioners told the North Green newspaper reporter, work hard, poor treatment, "" "express" customers harsh attitude is to urge them to resign more critical factors. And these reasons behind, is white-hot competition of the express industry ecology.

Income is a myth.

North Green newspaper reporter found in the interview, a mention of "over million", almost all the courier and managers have said "how possible." Ahn Zhen door a courier network staff said, courier each ticket, you can get 10% Commission, the city of Beijing's freight seven or eight yuan, less than one yuan, 20 yuan of goods can earn 2 yuan, "by the day 100 votes, how to calculate one months of salary can not exceed 10,000 ah." The staff also said that most couriers do not have "five risks and one gold" treatment.

According to the North Youth newspaper reporter Survey found that the courier's average income of three thousand or four thousand yuan, a little better to do some can get 6000 yuan, very few individuals can get 9000 yuan of income. Shentong Express a certain point of the boss Wang told the North Green newspaper Reporter: "Monthly income million, 100 people inside not more than 3." "He said, can get million monthly salary of the courier are dry some years old salesman, they have fixed big customers, daily can receive hundreds of pieces of courier, and just new recruits have no experience no network, may only get a basic salary." According to Wang boss understand, after the Spring Festival, some express company salesman resignation rate can even reach 50%, and the choice of resignation of The courier is not a long time new recruits.

Industry competition intense courier work hard

Industry insiders told the North Green newspaper reporter, the era of profiteering has long been past, in the early days of express delivery, a 15-yuan Express can earn about 10 yuan, and now only one or two yuan, "in order to compete, you receive 5, I received four five, in order to profit can only depress costs." The industry said that the lower cost transfer to the human, that is, courier need to send more express, the company's assessment of their more stringent, "the morning of the pieces before 3 o'clock in the afternoon will be deducted money, this kind of work pressure is very big."

Wang boss is actually a Taobao sellers, into the express industry, and many courier have contact to understand their real situation-"low-income, high-intensity." Wang boss told the North Green newspaper reporter, general Clerk 8 o'clock in the morning start delivery Express, but catch double 11, morning 6 They started, met by the knock on the door of the customer, also often be a scolding. "When The Courier to sleep 4 hours a day is a luxury, busy when The Courier 4 o'clock to rest at night." Wang said that his Taobao shop only two or 21 days to send 7,000 express, and a skilled courier staff two hours can only handle 500 such a list.

"Some courier home found in Beijing for a year, shine rain but not with the village to make much money, after the festival to stay in the hometown, not back." There have been some drift in Beijing for several years, the original with a dream to, in the end nothing has been achieved, the dream woke up can not find the meaning of the left. "said the boss Wang.

The salesman is more difficult to endure not to be respected

In the face of the departure of the young staff, many bosses sigh "' It's hard to eat," "They are greener", but they also frankly, this industry is not respected, courier feel that they are not recognized, customers bullying, helpless resignation.

Wang boss told the North Green newspaper reporter, express the sorting workload is very large, it is inevitable that some of the time because some special reasons cause delay, but some customers do not ask up on the curse, which let a lot of courier feel very wronged, and even the delivery of work produced a psychological boredom.

Characters

Send a courier home to open a digger

Beijing winter, 7:30 days have been completely black, courier Liu Wenqiang (a pseudonym) end of the afternoon work, masks, ear sets of armed, open electric tricycle back to the village near the Cui, here is a number of express company Wangjing branch of the focus.

From the end of last year, some of his small partners have been "missing". "Have gone home for the new year, I have long wanted to go, but did not buy train tickets, and due to the boss's feelings did not go, I was a friend introduced." Early home for the Chinese New Year is actually an excuse, Liu Wenqiang more want to escape is the end of the pie peak, "The end of the business more, less staff, particularly tired."

"Liu Wenqiang" was originally engaged in a legendary great cause-open excavators, work 8 hours a day, a monthly income of 4500 yuan. Talking about the day of open excavators, he felt himself "to send Express, really was they cheated, or that stability." Last October, listening to a friend said to send express work freedom, earn a lot, he quit his original job. However, he found that the freedom of work means that every day bumpy trip from Cui Zhuang to Wangjing Road, this journey by subway will take 20 minutes.

Start sorting at 7 o'clock in the morning, start on the road before 8 O ' Day, until noon, 3 o'clock in the afternoon to start again, to the night of 7:30 back, finishing work is already a fast night 9 o'clock. He works in the area except for two buildings with elevators, the other 5 6-storey residential buildings need to run up and down, a day of work more than 100, each can bring him about 1 yuan of commission, plus 2700 yuan of basic salary, this job in the first month, let him have more than 5,000 yuan income. "But then one time, half an hour in the morning to be fined 20 yuan, originally 6:30 when I basically every day to be late, one months to buckle 600 yuan, delay express to deduct money, received a complaint to fine", now he can get about 4000 yuan per month.

Although no complaints, but anyway do not admit that they have been informed by the telephone customers let his heart Wohuo. "I guess I won't do it after a year," he said. Liu Wenqiang muttered, a gas, the figure disappeared in the village of the night.

Related

Express delay standard Most people don't know

May 2012, the implementation of the "Express delivery Service" series of national standards: express delivery time exceeds the express delivery service organization commitment to express service time limit, but has not exceeded the time limit of complete delay as express delay. According to the standards, the same city express delivery time is 24 hours, domestic off-site express for 72 hours, the City Express total delay is 3 days, the domestic Express is 7 days. In other words, if the courier company promised to courier within 1 days of delivery, if 4 days after still not delivered, it is considered lost. In the interview, the reporter found that most people do not know courier delay compensation rules.

The standard stipulates that the compensation for the delay should be exempted from the cost of this service (excluding the additional costs such as insured). As a result of the delay caused the loss of direct value, should be in accordance with the express loss or damage compensation. In addition, for the purchase of insured Express, should be insured in accordance with the amount of compensation, not to purchase insured express should be in accordance with the relevant legal provisions for compensation.

North Green newspaper reporter yesterday, found that for express delay, the Express company does not have a unified and clear compensation standards. On the determination of the delay, Shentong, Shun Fung customer service have said that there is no irresistible factors, more than the company committed to the service time limit is not served can apply for delay compensation, that is, in the confirmation of the delay is caused by the liability of the company can pay. These two companies have a service time of 1 days with the city, the domestic off-site for 2-3 days.

On the issue of compensation standards, Shentong, Yuantong, Shun Fung Express General will refund this service fee, but the specific reasons need to negotiate with local customer service points. And China Tong Customer service did not give a delay compensation standards, she said the relevant issues need to reflect the corresponding network, the network will contact with the delay department.

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