Express Industry Mobile Client war quietly started, recently including Shun Fung, Yuantong, such as wind Tatsu and other enterprises have launched upgrades app software to seize the market.
Compared to the reporter found that, although at present up to dozens of of the Express Enterprise launched the app software, but most still stay in only query Express number, DOT and tracking the basic functions such as Express. And the most needs of the consumer's shipping function, only a few of the few express app can be achieved.
It is understood that through the Express app under the single and current phone under a single similar, the user orders to upload the data to the server and then transmitted to the corresponding courier.
Avatar push to confirm courier
Consumer Zhang said that the courier now send a time-consuming and laborious, such as calling the headquarters of the Express company telephone, and then transferred to the local outlets and then transferred to The courier, encountered a busy signal at least two or three times. If you can use the app to order directly, it will save a lot of time.
In addition, criminals posing as courier fraud Express or disguised as courier to cheat consumers open the case is not uncommon. On this, including Shun Fung, shop number 1th, such as wind Tatsu and other Internet power companies and logistics enterprises are The Courier number "plus V" certification, with some app after the user can confirm the identification of courier telephone. Shun Fung in the introduction of the app is added to the courier's Avatar push function, consumers can be compared to confirm.
Personalized service attracts customers
Industry experts Ruzenwang said that the future of the express industry is not only the layout of space, information virtual layout will be more important than the region.
Analysis points out that the Express logistics enterprises have launched the app service, on the one hand can save a lot of labor, the cost of delivery, on the other hand, express enterprises through the provision of personalized services, further attract customers, to get rid of the current low price competition in the express industry. However, through the app under the single need not only enterprise construction related to the online system, more important is the courier companies to cable the network and personnel support.