F group let return nightmare into history, buy return not difficult

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"Please be patient" or always do not respond, this now become shop merchants, in the face of customers, the common trick.

The author has just had a net purchase return experience, the entire return process up to one months, so far the other sellers still "ignore" the means to "respond" to inquire about the return progress of buyers. During the Spring Festival, with the increase in the number of online shopping, including group buying, complaints about the phenomenon of blowout.

One side is a raging net shopping, one side is fragile such as thin paper after-sale protection, consumers are forced to enter the "weak power era." And the continuation of the network to buy the Army, "group buying" the rise of the Legion is amazing. By the end of 2010, domestic group purchase site has reached 1726, the average daily birth of 5.7 group buying site! Who can really guarantee the interests of consumers in these fast-growing Groupon sites? Consumer returns rights, do not know who to find. One side is the business said, this thing to find a net. On the one hand is partial group buying net to say this matter regardless of me. "Difficult to return", is about to become a block group buying site to strengthen the collective side of the barrier.

Buy nets, urgent need to enter the "return difficult" stage of declaration of War! China's largest quality life group purchase site F Group took the lead to come out and declare war on difficulties. Became the first to launch the "72-hour unconditional refund" service of the group buying platform.

F Group to buy on its website consumer commitment: Users in the Group F purchase products as long as there is no consumption, within 72 hours can apply for a refund. With a commitment, directly rebuffed the past some of the group purchase site, consumers and the site between the mutual evasive situation occurred.

Not only that, in order to avoid the purchase of the merchant service quality is poor, not responsible for the situation, F Group also innovative use of "merchant recall system", this very innovative policy, can greatly limit the protection of consumers. Clearly mentioned in the project: if more than 1% of the users have bought a bad evaluation of the business, F Group will be determined that the service did not meet the quality standards of the site, immediately start the merchant recall process, in order to protect the rights of users of the Group F. Two policies like two swords, will now appear a large number of net shopping network infringement of the interests of consumers, perfect solution. Really take the lead, the first domestic, let consumers rest assured that there is a complete after-sale policy of the group buying site.

After the scuffle of group buying net, now is some domestic has the influence of the group buy net, gradually entered to buy credit system construction era. Let consumers get benefits at the same time, will pay more attention to protect the interests of consumers, and establish their own brand integrity above. Those who rely on a shot to change a place, or simply seize the opportunity to buy a site, after all, into the clean-up phase.

Believe that the future will have more and F Group of the same group purchase site, the initiative to stand out and protect the interests of consumers. And consumers in the face of thousands of group buying sites, after all, clearly know what kind of group buying site is trustworthy, what kind of group buying site should avoid and far. will be the initiative to consumers, so that consumers feel at ease shopping, and get due protection, will be the future to distinguish whether a group purchase site can be big, consumers love the important standards.