Five steps of building up a knowledge base of integrating resource development ability

According to the research and consulting practice of the Knowledge Management Center (http://www.aliyun.com/zixun/aggregation/16719.html ">knowledgemanagementcenter"), Knowledge Base construction must follow the following five steps:

First step: Determine the knowledge to be managed. Within any enterprise, there is a wide variety of knowledge, and in the practice of knowledge management, not every type of knowledge needs to be managed. Therefore, in the initial stage of knowledge base construction, we must make clear the types of knowledge to be managed, and where the value is, so that the core knowledge and peripheral knowledge cannot be eyebrows well.

Step two: Determine the source and motivation of knowledge. Man is the carrier of knowledge, and also the source of knowledge generation, organization, utilization and innovation. In the construction of knowledge base, we must make clear the source of knowledge: who should produce what knowledge, why he should produce. If it is not possible to analyze each post or process within an organization, it is difficult to ask for knowledge sharing, in which case the value of the knowledge shown in the case is not guaranteed, even if "knowledge" is produced. Another problem is why employees share, which is the driving force of knowledge management.

The third step: the Organization of knowledge. How to organize, systematize and reasonably classify the knowledge produced and provide the retrieval tools to facilitate people's access? Knowledge produced in the work we often call "knowledge fragmentation", most of them are not systematic, fragmented, in the organizational phase of knowledge also need to do "knowledge fragmentation" of the systematic work. In the case, the information generated by the forum and the availability of "knowledge fragmentation" is a question worth considering. In the Knowledge Management Center (Knowledgemanagementcenter) Consultation practice, our method is: to the community, forum and so on output "the fragment" needs first to carry on the first step processing, resembles the BBS Essence area classification, the reorganization, then passes through the knowledge the warehousing flow, joins the audit, Standardized work can be added to the knowledge base. The classification of knowledge is described in detail below.

Fourth step: the use of knowledge. Knowledge itself has no value, only the knowledge that is used can play a role. We often see many "magnificent" knowledge bases, but no one ever uses them. In cases where knowledge cannot be fully exploited, in addition to knowledge itself is "knowledge fragmentation", there is an important reason is that these knowledge root specific business is irrelevant, separate, "two skins", to solve this problem needs to do in the second step of the output analysis of knowledge to do the use of knowledge analysis, Analyze their specific needs from the point of view of the user of knowledge: what knowledge is needed to complete a job, how the knowledge should be expressed and communicated.

Fifth step: Knowledge innovation. Innovation is not mysterious, only innovation can win the continuous competitive advantage, and all business, management, technological innovation first step is to have knowledge innovation. On the basis of the knowledge material, according to the needs of the knowledge analysis and reasoning, is the CEO Chen Yu June conceived "There are some focus on the analysis, focusing on further deepening the integration of our resources to expand the function", but because of the quality of the Shanghai top network knowledge and organization of the problem, this step is difficult to achieve.