400 telephone call center "cloud power" in cloud era
Source: Internet
Author: User
KeywordsCall center cloud computing impact change
The computer is one of mankind's greatest inventions in the 20th century, is one of the main force of the technological revolution, is also impels the society to move toward the modernization the active factor. It is one of the emerging subjects with the fastest development and far-reaching influence since the Second World War. IT industry (computer industry) is developing into a kind of vital strategic industry in the world. And in the course of decades of development IT industry has undergone two great changes, namely the 80 's metaphase to the entire 90 's personal computer transformation, and occurred in the 90 and the last 10 years of the internet change. Today, the third change in the IT industry is beginning, this is the cloud computing revolution!
The concept of cloud computing
In a narrow sense, cloud computing refers to the delivery and usage patterns of IT infrastructure, which means acquiring the required resources (hardware, platform, software) on demand and in an easily scalable way over the network. The network that provides resources is called "cloud". In the eyes of the user, the resources in the cloud can be extended indefinitely, and can be obtained at any time, on-demand, extended, and paid for by use. Use IT infrastructure just as you do with water and electricity. In a broad sense, it refers to the service delivery and usage pattern, which means to obtain the required services through the network in a way that is needed and easily expanded. This kind of service can be it and software, Internet related, can also be any other service.
The factors that cloud appears
Cloud computing is an IT change, it is an IT change that raises social productivity, it is a kind of it change that pushes social whole informationization, it is a series of business model with same core characteristic. Its emergence is the virtual technology, CPU and other computer hardware technology, the rapid development of network broadband needs. Is the rapid growth in the demand for IT infrastructure and the rapidly changing needs of the Internet industry for IT infrastructure. Is the need for enterprise users to lower their total cost of ownership and reduce their one-time investment.
The impact of cloud computing
Cloud computing will have a revolutionary impact on every area of the IT industry, whether it is a server or desktop computer or a chip manufacturer, whether it is an infrastructure outsourcing service or an Internet application or a traditional desktop application, whether it is a small or medium enterprise or IT department of a large enterprise, whether it is software development, sales, and broadband operators, Embedded devices and the area of information security can be deeply affected. Some of the effects are quickly visible, some effects will occur over a number of years, some impact in the current and short time is unpredictable, cloud computing will likely revolutionize the entire IT industry pattern.
The "cloud power" of the Enterprise
In the era of cloud computing, cloud computing is forming the "cloud power" of companies. Embedded devices, sensors, and artificial intelligence devices will be widely used in various industries. and industrial assembly line is no longer the workers, but sensors, manipulator and so on. Robots will do all kinds of dangerous work instead of humans. The company will manage all kinds of embedded devices, sensors, artificial intelligence devices through cloud computing infrastructure. and the cloud computing operating system will be born, it will mask the various cloud computing infrastructure Services API, the formation of a unified computer operating systems API. The new software development model based on cloud computing will also appear, and the 400 call center system of www.my400tel.com (Beijing) Technology Co., Ltd. is one of them.
400 Call center
400 telephone call center fully integrates computer and communication technology, the Intelligent 400 telephone function and the managed call center function seamless integration, the realization of enterprise ringtones, intelligent IVR Voice navigation, voice information, the whole call call recording, call the bomb screen, satisfaction evaluation and other powerful type of call center function. Enterprise Construction 400 Telephone call center no need to buy software, hardware, no door-to-door installation, less upfront investment, implementation of fast, affordable, so 400 call center is also known as "value version of the call center."
Vigutek Introduction
According to relevant people, Victoria Ancient Thai (Beijing) Technology Co., Ltd. is the official 10010 certified by China Unicom 400 telephone agent, is approved by the Ministry of Industry value-added Telecommunications business licensing enterprises, in Beijing Municipal Public Security Bureau Haidian branch of the Internet Information Security record Enterprise, is the Beijing Communications Industry Association member. Vivian's 400 call www.voguezone.com call center system has been in the country for nearly million of all types of enterprises (including Jingdong Mall, Vanke, Ufida, Datang cloud power, such as the registered capital of billions of large enterprises) to provide safe and reliable services. The 400 call center is becoming the cloud power of the cloud computing era
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