Cisco will increase cloud collaboration services available to host partners

Beijing Time October 17 News, Cisco announced in Tuesday that it will increase the number of collaborative software products its host partners can provide through the cloud. Cisco hopes the move will have unlimited appeal to its partners and customers.

Announcing the news at a collaboration summit in Los Angeles, Cisco also said Cisco will provide the first cloud-based webexhttp://www.aliyun.com/zixun/aggregation/32384.html "> Web conferencing Products, As a suite of software that users can deploy internally or in a private cloud.

"We will provide users with more options for deploying our collaborative products," said Murali Sitaram, vice president of Cisco and Mulari Stram, general manager of the Cisco Cloud Collaborative Applications Technology Division. ”

Over the past year, Cisco's HCS (host collaboration solutions) partners have increased from 16 to 34. This group of service providers, system integrators, wholesalers, and resellers offer cloud-hosted Cisco collaboration software to customers, including At&t, Sprint, Telefonica, Verizon and Vodafone.

HCS Partners can provide their users with products including Cisco's video conferencing products, customer contact center software and unified communications equipment.

New NET products to HCS partners include the ability to select a video conference at random and no reservation is required. Another new feature is the ability of partners to manage the user's background video conferencing system. In this way, users only need to invest in their own Office installed video conferencing system.

With regard to customer contact center Services, HCS Partners are now able to manage multiple contact centers for their customers and will provide a new type of software to customer call center staff to help them better address caller problems through workplace collaboration.

Meanwhile, Cisco plans to release a suite of WebEx online conferencing services in the fourth quarter. This allows the enterprise to install the software internally or install it in a private cloud. This product, called the WebEx Conferencing Server, will include client software for Windows, OS, and iOS devices, providing the same functionality as the existing public cloud version WebEx.

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