Cloud computing brings ideas to modern operation and maintenance management system

It is of great practical significance to strengthen the research on the key points and improving ways of cloud computing operations, so that cloud computing can play a more effective role in enterprise operation.

The concept and characteristics of cloud computing

1, the concept of cloud computing

Cloud Computing (cloudcomputing) is a computing model that delivers dynamically scalable virtualized resources through the Internet, providing available, convenient, on-demand network access, and into configurable computing resources (resources mainly include networks, servers, applications, Storage and services, etc.) shared pools, which can be quickly provided, and users can lease cloud computing resources based on the needs of individuals or groups. Following the change of PC, after the internet changes, cloud computing is also seen as the third RR wave, is an important part of China's strategic emerging industries, it not only to achieve the information age of the business model innovation, but also for people's production and life has brought fundamental changes, will become the focus of the society at large.

2, the characteristics of cloud computing

(1) Diversified application services

Cloud computing can centralize large amounts of computing resources in a pool of common resources. And by renting the way to realize the sharing of computing resources, the resource network provided is the cloud. Cloud computing can not only enable users to access and storage of resources, and on demand, but also the use of its large computer groups and data mining technology, to provide users with accurate and detailed results, to ensure that the User Service diversification and efficiency.

(2) High scalability

The current mainstream cloud computing platform is based on SPI architecture, in each layer integration of different functions of hardware and software devices and middleware softwares. A large number of middleware software and devices provide a common interface for the platform, allowing users to add this layer of extended devices. Some clouds provide a corresponding interface between the cloud and the cloud, allowing the user to migrate data between different clouds. The similar function satisfies the user's requirement to a large extent, and realizes the effective integration to the computational resources.

(3) Security of the service

The Distributed data center in cloud computing can back up the cloud user information to the geographically isolated database host, even the user cannot judge the exact location of the information. This feature not only provides the basis for data recovery, but also makes the attack of network virus and cyber hacker lose its purpose and becomes futile, greatly improving the security and disaster tolerance ability of the system service.

(4) Ease of use

Cloud computing management software dynamically adjusts the consolidated computing resources according to the specific 隋况 of the application access, including increasing or decreasing resource requirements. Therefore, cloud computing for the application of the unsteady demand, such as a large demand fluctuations, phased demand, has a very good effect.

Second, the key points of cloud computing operation and maintenance management

Cloud computing covers a wide range of operations management, including environmental management, network management, software management, equipment management, day-to-day operation management, user password management and staff management and so on. To achieve the above management objectives, we should focus on the three key points of operation monitoring, security management and automation handling in cloud computing operation and maintenance management.

1, operation and monitoring of cloud computing operations and management from the data center of the day-to-day monitoring staff, day-to-day maintenance management, incident management, change management and contingency plan management, such as a full range of day-to-day monitoring to detect problems and eliminate hidden dangers in advance. Through the good operation of cloud computing monitoring, so as to achieve the unified management of each system services, as well as the service operating system Application information Unified collection, and to achieve a comprehensive analysis of information, induction and summary. And through the effective operation of monitoring, in the system problems can be timely warning to the system administrator, so as to solve the problem in advance, effectively avoiding the system caused by the failure of enterprises suffered economic and credibility losses.

2, it standardization mainly refers to the enterprise it through the standardization, so as to effectively realize the management of enterprise IT assets, including the enterprise's important Document information tracking and audit, the potential for leaks or virus spread media and equipment for effective control, the client Security classification management, Restorative operations and the disabling of illegal software, and so on. By implementing it normalization, it effectively solves the security problems caused by cloud service, and strengthens the service management and security technology guarantee, enhances enterprise and user's confidence to use cloud service.

3, automated processing with the current it construction, as well as the expansion of cloud computing capacity and scale, cloud computing operation and maintenance of the difficulty and complexity is also increasing, if only rely on manual operation and maintenance management will not meet the development needs of the current enterprise. These new features have put forward higher requirements for the automation of IT management, enterprises need to be more automated processing to achieve operational and maintenance management specialization, process and standardization. Automation management has become the current cloud computing operation and maintenance of an inevitable trend of development.

Research on the improvement of current cloud computing operation and maintenance management

In order to promote the optimization and improvement of cloud computing operation and maintenance management, we should build an integrated operation and maintenance management mode, and put the business orientation in the first place, so as to effectively realize perfect and mature it operation and maintenance service system.

1, Integrated management model integration refers to the cloud computing data center operation and maintenance Management, is the last and longest period in the data center lifecycle, from the early application architecture design, software and hardware resource allocation assessment, application service performance bottleneck assessment to security protection and system optimization, all need to participate in the entire operation of the maintenance personnel. So in the improvement of cloud computing operation Management, from the day-to-day monitoring, cycle patrol, service acceptance, fault handling, platform maintenance, configuration management, security management and other aspects of the use of automated operation and maintenance tools to achieve the physical resources, virtual resources of the unified management, provide resources management, statistics, monitoring, scheduling, Service control and other End-to-end integrated management capabilities, so as to achieve the cloud data center unified, convenient, efficient, intelligent integrated operation and maintenance management.

2, the business-oriented in the first operation of maintenance services capacity of the four key elements are: personnel, resources, technology and processes. Each element reflects the conditions and capabilities of running maintenance services through key indicators. Putting business orientation first is the promotion of the four key elements of people, resources, technology, and processes. So as to effectively realize the improvement of cloud computing operation and maintenance management. First of all, through the modernization and automation of operational tools to complete the system preparation, configuration management and monitoring and alarm functions, reduce the failure rate, improve the response after the failure of the processing efficiency, to achieve rapid recovery of enterprise business; Secondly, we should do a good job in the operation and maintenance of the new business rapid deployment System capacity of the smooth expansion and resource allocation, and other aspects of business projects, in order to ensure that the service achieves the corresponding grade standard, and can form IRI ' service management target according to the business target; Finally, it is necessary to improve the operation maintenance service ability and the deficiencies in the management process, in order to continuously improve the service capability.

Cloud computing for the modern operation and maintenance management system has brought a new concept, the traditional operation and maintenance of a large number of repetitive, simple manual work through the software to achieve, so that operators can have more energy, conditions cast people to the entire service life cycle. We should strengthen the research and discussion on the key points of cloud computing operation and the corresponding improvement measures, so as to improve the quality of it operation and management.