Express Industry "real-Name System" is not yet below, "hundred-percent inspection" is released

Express Industry "real-Name System" is not yet below, "hundred-percent inspection" is released.

Recently, a "courier will take the lead in the implementation of real-name real-name" message caused by the express industry chain reaction, but the parties themselves have denied. "said that the real-name system to do, it is outside the misreading, the company in fact to implement the hundred-percent inspection system." "A few days ago, China Tong Express vice president Xu in the Chinese times," the reporter made a clarification.

The so-called "hundred-percent inspection system" refers to the express enterprise for the maintenance of Express channel Security, request the recipient in the collection of goods sent to the user to complete the full inspection, the user refused to open and dismantle the inspection, not to receive mail.

After the decision by the Tong, Yuantong Express soon thereafter issued a notice said, will be sent to send a piece of absolute inspection. Then Shentong Rhyme Tatsu Express companies have also expressed follow-up.

However, this reporter learned in the interview, because it is difficult to check whether the business personnel inspection and effective supervision, the industry is generally concerned about the so-called "hundred-percent inspection system" will eventually become a mere formality.

This challenge has also attracted the attention of relevant business management departments. February 28, the State Postal Administration urgent supervision order, said to do not implement the delivery of enterprises, the heaviest punishment will be revoked Express business license. However, whether the supervision order can effectively promote the implementation of the "hundred-point inspection system" remains to be tested by the market.

Standard Upgrade

According to Xu Introduction, the inspection system is not in fact the new things in the express industry, as early as last year Express enterprises to meet the licensing requirements have been required to implement the Open box inspection work. However, due to the previous set of inspection system is the industry standards, so the express companies, there is no mandatory effect.

"The demand has always been there, but in the implementation of the uneven level of everyone." For example, many courier personnel in the actual operation of the old customers may not insist to open the box inspection. Xu to this newspaper reporter to say.

Soon thereafter, the system of inspection was soon included in the national standard. The reporter learned that at the end of last year, the National Standardization Management Committee promulgated the postal industry, "express service" series of 3 national standards, of which "users to send parcels and printed matter, receive and mail should be inspected on the spot inside pieces, the user refused to accept the inspection, can not receive and send" made mandatory provisions, And the request of each express enterprise must start from May 1 this year to implement.

"The inspection system is from the industry standard up to the national standard, from the recommendation of the standard rise into a mandatory standard." Xu concluded.

Reporter learned that at present, such as the Yuantong Dashunfeng, such as a number of large express delivery companies have launched "Hundred-percent inspection system", which Qualcomm and Yuantong also requires to the group, such as the hotel beach side of the road to collect the Express mail to do the Sender ID card registration.

The direct impact of the new deal on express companies is to increase costs. Shanghai, a large express delivery Enterprise senior marketing manager to the reporter to calculate a sum: the implementation of hundred percent of the inspection system, due to face-to-face inspection and acceptance of the time spent longer, so the courier sent to the efficiency of the drop. It turns out that their salesman can take 50 a day to send a single express, now a minimum of 10 per day, so that each employee will reduce the amount of 300 per month, if not increase the number of people, then the enterprise to reduce the monthly millions of single business. "But if the recruits, it means that companies have to pay a basic salary, but also a more social security, which is a fixed cost of spending." And the original courier income will also be reduced, because the number of pieces dropped, their commission became less. ”

With this attitude of enterprises and a few, a number of express companies to reporters that "hundred-point inspection system" after the implementation of the cost rise is inevitable.

"But now dare not say the price of the matter, this time period to talk about this too sensitive, the companies will first carry a burst, and so after the Thunder again to make adjustments." The above people said to reporters.

Post facto regulatory challenges

However, it is still a big question whether the new deal can be implemented by hundred percent. Shanghai Express Industry Association of people said that door-to-door pick-up only courier and customer both, and no third-party supervision, inspection is not the only to be conscious.

"We usually want to transport a large number of Taobao merchandise, such a large volume of business, so many parcels, which have time to check the view ah?" "A small courier company surnamed Zhu said in an interview with reporters, even if the state is the imposition of mandatory standards, ultimately difficult to implement." "How does the country know I have no inspection?" How to supervise? How to manage? ”

A courier operators also to the reporter said that the industry's inspection requirements have always been, but in practice, the implementation of the various families are open one eye closed. "We all want it to be convenient and we want it to be faster, so it's very rare to have a special inspection." Especially for the old customers, the need to see less, you have to really look at each other will not be pleased. Some items have been packaged in advance, if you want to open a package to see, will be a lot of customer resistance and disgust. And now the industry competition is so fierce, customers if a unhappy, change the courier company, the disadvantage or their own. ”

How to supervise the business personnel effectively? is still placed in the express business and government departments in front of a problem.

February 28, the state Postal Administration issued the "on the further strengthening of courier enterprises to receive and send inspection work notice", require all levels of the postal Administration to take effective measures to strengthen courier enterprises to receive and send inspection work, to ensure that the delivery channel safe and unimpeded, the system of receiving and sending inspection is not put into place enterprises, must be seriously dealt with in accordance with the law, serious circumstances, Ordered to suspend business rectification until the cancellation of the Express operation license.

Xu, vice president of China Tong Express, said to our correspondent: "Through the hundred-percent inspection system and the company's various distribution points of the business assessment of the combination, the implementation of" who is responsible for the "approach, if the problem, on the site to punish, fines at 2000 yuan to 5000 yuan each time. ”

"The Enterprise supervises The courier's government to oversee the enterprise, which looks like a network of layers of supervision, but is actually accountable afterwards." This kind of ex post management method often has to wait for the risk to find out whether the inspection system has been implemented, and this is not conducive to the prevention of early risks. "is slightly June strategy consultant Zhang Wei to this newspaper reporter to say.

According to Xu Introduction, in the country's delivery site has 4,000, the township level of business staff although generally only five or six, but such as Beijing or the provincial capital of the Express salesman has 2000. As a result of the extensive mode of joining the express industry and a large number of complex social mobility of the existence of personnel, it is likely to lead to the delivery of the punishment of the Courier will be a shot to change a place.