Group purchase must not conceal key information

The problems caused by the hot group purchase have aroused the concern of the government department. Yesterday, the State Administration for Industry and Commerce issued on the network group buying business management advice, group buying site was included in the network monitoring focus.

Group buying sites may not be set such as "overdue unpaid advance", "money can only be returned to the site account" and other restrictions, and encourage the introduction of Third-party agencies to monitor group buy seconds kill, lottery and other promotional activities.

Sales

Group purchase must not conceal key information

The network buys is through the Internet channel, gathers a certain quantity consumer group, buys the same kind of goods or the service with the low discount, but at present consumes the fraud, the shoddy, the false price and so on the question often.

The general Administration of Industry and Commerce said yesterday in the opinion, group purchase website operators, to buy the website seller's identity and Business qualification review, establish files and regularly verify updates, not for unlicensed merchants to provide services. At the same time, the goods or services published on the internet to the consumer in advance to explain the name, type, quantity, quality, price and other key information, "should not deliberately conceal, to ensure that the actual provision of goods or services in line."

The general Administration of Industry and Commerce pointed out that the group purchase website to carry out second kill, draw and other promotional maximum limit of 5000 yuan, prohibit deceptive premium behavior, encourage the introduction of Third-party notary agencies to the second kill, draw and other promotional supervision.

After sale

Trading information kept for more than two years

After the consumer buys the commodity, the website must issue the purchase certificate or the service document to the consumer, establishes the Post-sale service, the consumer dispute processing team.

Among them, if the group-buying site in order to sell the purchase of goods, not to set up overdue unpaid advance, or limit the amount of money can only be returned to the site account restrictions.

In order to prevent the network evidence suddenly disappear, the general administration of Industry and Commerce request, the purchase website seller's qualification information saves the time not less than two years, buys the commodity or the service information, the transaction record, also must save not less than two years from the end of the group purchase date.

Supervision

Group Purchase database online Patrol

The State Administration of industry and Commerce said yesterday, because group buying involves a wide range of large transactions, easy to trigger group consumption disputes, so it is the focus of network supervision, especially the start-up of the scope of the impact of large, high transaction frequency of the group buying site focus on supervision.

Then the industry and commerce to establish group buying website operator database, carry out online inspection, monitoring day-to-day business activities, to investigate the illegal internet purchase. At the same time, the industry and commerce will work out the contract model of online group purchase text, to avoid consumers using the group purchase site to provide unfair contract format terms.