Oracle 1.5 billion dollar acquisition cloud services company RightNow

Beijing time October 24 Evening News, Oracle announced today with http://www.aliyun.com/zixun/aggregation/8856.html "> Customer Relationship Management solution provider RightNow Technologies has basically reached an acquisition agreement, RightNow is a leading provider of cloud computing customer service.

Oracle will buy RightNow's $1.5 billion worth of cash and debt at a price of $43 per share. RightNow's cloud customer service system helps businesses improve the quality of service for call centers, the Internet, and social networks, while driving a good customer service experience. The Oracle and RightNow will be able to provide a more outstanding customer experience for various communication modes under various channels.

RightNow's board has now approved the deal by anonymous voting. The deal is expected to be completed by the end of 2011 and early 2012, with the approval of RightNow shareholders and approval from the relevant regulatory authorities and routine trading procedures.

"Oracle is actively promoting cloud computing solutions to meet the needs of our customers in a holistic way," said Thomas Kurian, executive vice president of Oracle's Development division. Our solutions will include sales team automation, human resources management, talent reserve management, social networking management, database management, and Java, which will all be subordinate to Oracle's public cloud services. RightNow is a leader in cloud computing customer service, and their joining will greatly boost the development of Oracle's public cloud services. ”

RightNow's CEO, Greg Gianforte, said: "The RightNow product delivers a leading customer experience feature that helps businesses interact and provides customers with a cross channel and a unified service experience." We look forward to a combination with Oracle to enable us to complement each other and to provide services to our clients on the basis of maintaining our influence in the Montana State Bozeman region. ”

(Responsible editor: The good of the Legacy)