Web site optimization from the next single to the production process of communication problems

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One, the website orders

1.1. Analysis of the site has been done optimization, if done to optimize the need to register a domain name, and customer needs to communicate with the registration of domain names, sales and customer communication is still customer service?

1.2. If it is a station many words, need to communicate with the customer to do one station word, is sales and sales communication or customer service?

1.3. The registered domain name and the record information is the sale or the customer service and the client communicates?

1.4. The FTP information of the customer website has the sales to the customer or the station optimization Commissioner, or is there a project leader or customer service and customers to communicate?

All above have sales communication.

Second, in-Station optimization

2.1. After getting the website FTP is has the project person to download the website file or the station optimization person downloads the website file?

2.2. Home Page title and description of the writing and customer communication to confirm the title is the site optimization Commissioner or the project responsible for the operation?

2.3. In-site audit process if the site is bound without 3w domain name is the optimization of professional and customer communication to remove the binding or the project responsible for the operation?

2.4. If the customer site with two domain name binding the site file, then there is the station optimization Commissioner or project leader and customer communication remove domain name binding.

2.5. If the customer does not give the website FTP, needs us to provide the website optimization plan, at this time is has the station optimization commissioner to write the plan or the project responsible person, after the plan sends the customer to follow up the revision progress and the communication. (this customer as far as possible not to take orders)

Above is communicated by project leader

Iii. content and external chain

3.1. Website optimization process, if the customer site is not open, is the project leader or customer service and communication processing, the site must be within 24 hours to solve the problem, or optimization problems do not belong to our responsibility.

Above sales communication

3.2. Website optimization process Customers can not modify the site arbitrarily, if the customer changes the title change the site structure and delete the link, then there is the project leader or customer service and client communication?

Optimize personnel upload Customer changes screenshot to sales communication

3.3. Website optimization process sales may be in the background of the site operation, then how to do?

Sales can not enter the background, or the sale of their own responsibility

3.4. Website optimization process Some customers will update their content, the updated content is directly copied from the Internet, at this time is the site responsible or customer service and client communication?

Project leader Communication

IV. website Construction

4.1. Site construction quotes, some customers do not have a website, sales in order to sign the net will be built to sell the list is very cheap, site quotes need to communicate with the Sales manager and technical manager.

4.2. The website construction function needs the programmer to evaluate whether can do, then needs who and the customer to communicate?

4.3. After the effect picture is done and the customer confirms, sometimes the customer will request the unceasing modification, at this time who communicates with the customer? How to avoid such a situation? 10 Station assistant leader is responsible for communication, the effect map only 3 draft

Solution

1.1.1. Project leader to analyze whether the site has been optimized, if you have done the optimization needs to be sales and customer communication re-register domain name.

1.1.2. If it is a station more words, then need sales and customer communication to make a stop word.

1.1.3. registered domain name and the record has customer service contact customer.

1.1.4. Sales in the signing of the contract at the latest 3 days to get the website FTP information.

2.1.1. Get the website FTP after the station optimization commissioner within 24 hours to download a good web site files.

2.1.2. Site Optimization Commissioner from the perspective of SEO to write the homepage title and description and contact customer confirmation.

2.1.3. If the customer site is bound to a domain name with no 3w, there is a communication between the station optimization specialist and the customer.

2.1.4. If the customer's site uses two domain names to bind a Web site file at the same time, then there is the station optimization Commissioner and the customer communication only retains the optimization of the site's domain binding.

2.1.5. If the customer can not provide the site of FTP, there is a station optimization commissioner to write site optimization program to the customer, and follow up the progress of the customer changes the site.

3.1.1. If the customer site is not open, there are customer service personnel contact customer processing, and within 24 hours to resolve.

3.1.2. In the process of optimization, if customers modify the site structure or site title, delete links and so on, there are customer service personnel contact Customer Communication solutions.

3.1.3. In the process of website optimization, sales personnel are not allowed to have any operation or alteration to the website.

3.1.4. If the customer updates the content and the content is copied directly from the Internet, there are customer service staff contact Customer communication processing, if the customer must write their own, we want to give customers training how to do content.

4.1.1. The quotation of website construction must be approved by Sales Manager and technical manager.

4.1.2. The website construction content needs to have the programmer and the technical manager confirmation and then confirms with the customer.

4.1.3. The website Construction Effect chart has the art to send the sale, the sale and the customer Confirmation effect chart, and confirms with the mail, confirms that does not change after the confirmation.

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