Shrimp dumplings with nails. This reporter Chu Ye josh Zhou Xi Bankwen/figure this newspaper yesterday, Miss Fuzhou Lin to this newspaper, 14th her line of four in the Wusi Road Letter and Plaza 3 floor of the Four seasons of the restaurant to eat, found that a shrimp dumplings embedded with a nail (pictured), really scared her jump. A nail is embedded in the skin of the shrimp dumpling, the nail is not long, and the tip is facing inward. Miss Lin hurriedly called the waiter, the waiter glanced at, then went in to shout on duty manager to come out. The manager came without first time to deal with, but first asked Miss Lin is not a group purchase. "Group buying is not responsible for it?" And I'm not buying. "Miss Lin said," she took a few glances at shrimp dumplings, said, may be back fell in, but also with the little finger to pick the nails, leaving dumplings to us, very silent. Miss Lin was very dissatisfied with the way the manager was treated. The manager said he would like to exempt the shrimp dumpling money, and then give Miss Lin 50 percent. However, Miss Lin said that the day's tea is to play 50 percent. She wants an attitude. At last, the restaurant gave Miss Lin a 40 percent refreshment. Miss Lin will be posted on Weibo, causing a lot of netizens concern, Weibo was forwarded 100 times. @Gemini Xuan Tsai said that business encountered such a thing, the first reaction is not how to apologize, how to compensate for the loss of customers. The first thing they thought of was how to justify themselves, and how to keep themselves from losing at the moment. They also know that such services can not satisfy customers, and will certainly affect the reputation of their stores. But they just can't get out of the immediate conflict of interest. So things happen, business practices tend to take small homes big. Yesterday afternoon, the four seasons, food and beverage manager Wang confirmed to reporters that 14th noon, there is indeed a customer reflects the dumplings appear nails things. In response to Miss Lin's feedback, they had been assigned to the supervisor to coordinate the work in the afternoon. The afternoon has apologized to Miss Lin, and has given Miss Lin's Naukin 40 percent dozen, Miss Lin to their handling also expressed understanding. Wang manager said, nails are in the skin of dumplings, not in the dumplings inside, as to why there will be nails, the reason is still under investigation.
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