Southeast Network-Straits Metropolis newspaper December 27 (trainee reporter Suxiaoqing Chen Wenhao) Recently, Fuzhou Xiao Chen want to use every customer account in the points, in the integration area to Amoy something. Xiao Chen found a white "European-style rural wind double-sided iron Wall Clock", where the customer price of 99 yuan, points for the purchase of 300 points plus another payment of 59 yuan. "The feeling is very affordable to buy." After receiving the goods, I would like to give a receipt on the Internet evaluation, who inadvertently found that the same wall clock there is another price, not only not to earn points, but also cheaper 30 yuan.
Fuzhou's Xiao Chen (alias) yesterday told reporters that he was very puzzled why the same product at the same time there are two prices, as a VIP customers in vain to use the points also 30 yuan, feeling cheated.
The reporter saw the screenshot provided by Xiao Chen, found that the right of the information area of the wall clock "ex-gratia price of 29 yuan", "This product can be used to redeem points", click on for the small Chen when the purchase of the page, the price is "59 yuan +300 points." The two-page item number is 0110708, and the name size is the same. Yesterday, reporters in every guest inquires about the section of the wall clock, found that there is no points to redeem options, only the preferential price of 29 yuan page.
Reporters call every guest, for small Chen encountered the situation, staff explained that Xiao Chen in the integration area to find this commodity, may be integral area exchange information has not been updated. And every customer just in that period of time to start ex-gratia prices, just this clock for the special price of 29 yuan. This is the case if the system problem has not been updated. The staff also said that now the goods can not be http://www.aliyun.com/zixun/aggregation/17685.html "> Points Exchange, the price changed over, only 29 yuan the only price, If Xiao Chen is not satisfied with the product he buys, can contact with the customer, carry on the return processing.
Beijing Dacheng (Fuzhou) Law firm Lu Jian Lawyers believe that if every customer at different times for the same commodity has different prices, this is the market law. But at the same time, the same commodity has two kinds of price tags, this behavior is price fraud, consumers have the right to the consumer rights and interests in accordance with the provisions of the law, to the merchants to claim compensation.