Game industry 10 Coolie Occupation: Customer service ranked top showgirl shortlisted

Source: Internet
Author: User
Keywords Customer service showgirl Coolie games

51 is a laborer's festival, but the game industry has such a group of people, they are engaged in their own love of the game career, doing the most grassroots work in this industry, holding the same grassroots salary, unknown to maintain the normal operation of our game. Let's see what happens to the "migrant workers" behind these virtual worlds. What did they do for us? Who among them is the hardest and the most tired people?

Top ten highest-ranked laborers in game service

Multi-Play News center during the 51 launch of the Special Plan "" The game industry, the top ten big get-together ", in the process of planning, play on the game industry, nearly hundred positions for a survey and research, and announced the top ten games industry jobs, they are game customer service, network management, game editing, Operation planning, copy, GM, Internet cafes, point card sales , showgirl, playing gold, acting.

Among them, the comprehensive pay, work intensity and the length of work factors, game customer service ranked top ten jobs. The showgirl, with its infinite appearance, also entered the top ten list.

The showgirl into the top ten

According to each professional position income and pay, as well as the future professional development of the comprehensive appraisal, we give each occupation a score, and the top ten migrant workers to rank:

No.1 telephone customer service hard degree: 10

No.2 Game editing pains: 9.5

No.3:9

No.4 Acting: 9

No.5 of network management: 8.5

No.6 GM laborious degree: 8

No.7 Showgirl: 7.5

No.8 Internet cafes to push the degree of hardship: 7.5

No.9 activity copy planning laborious degree: 7

No.10 Point Card sales pains: 6.5

Network

Career pay: 800~3000 RMB/month (according to the actual situation of floating very large)

Labor intensity: More for the shift system, 12-hour round or 24-hour round

Length of work per week: more than 80 hours

Laborious degree: 8.5

The earliest "network management" should be said to have not yet popularized the internet when the "computer room" boss, but at that time the most is to help dress up a game, restart the computer, as for services, have never seen who on the heart. By 96, due to the rise of the Internet, net cafes in a twinkling instead of the computer room, the real "network management" also slowly surfaced, but then the network management is to solve the technical problems, roughly on the last technical type of work.

With the passage of time, the Internet café gradually developed into the current business model, network management also because of environmental demand has developed another service-oriented branch, to solve technical problems have professionals, on the machine, the end of tea poured water, buy rice to send rice also have specific personnel. But in many small and medium-sized Internet cafes, network management is still a lot of energy.

We often see this situation in Internet cafes, someone shouted loudly "network management help Me founding machine", "get a bottle of cola!" "," webmaster, you this How not xxx, hurriedly help me next! "In the face of such a job requirement, network management is also capable of one by one solution, but those can not solve things, they do not know how to solve the problem," network management, I qq password forgotten, you help me change back "," network management, there is no pornography, to me out. "

There is a network of 200 computer-scale Internet cafes work to say their own difficulties: "Work more than 10 hours a day, almost a day for more than 100 people, sometimes to buy drinks, some machine problems." In order to take care of their area of responsibility, but also walk around to see the situation, but one months of wages are only 1200. It's really hard. ”

When you sit in the Internet café spacious sofa, can you see a busy figure for you and the players around you service? Please be polite to them.

Game Editor

Career pay: About 1200~3000 RMB/month (floating according to company and editorial level)

Labor intensity: Minimum 10 hours/day

Working hours per week: Minimum working hours above 70 hour

Laborious degree: 9.5

They're working, they're playing, they're playing at work, and they're working at the game. There is no clear limit to what you are doing, whether it's a job or a game. But this is not an enviable occupation, there are many players have a strong interest in this career, but really transferred to this position, there are also many people can not endure the pressure and leave ... When you do something you love endlessly, it's not happiness, it's cruelty.

Night and Day, is a game editing work of a feature, often in the morning to work, you can see the office lying on several area editors, and in the early morning to leave the company, they still struggle in front of the computer. One editor has laughed that he is not as good as the construction site of migrant workers, we earn almost, but the migrant workers can finally fall off a healthy body, and the game editor sitting in front of the computer every day can only fall a disease.

The editor's recognition of the work of the editors is the greatest consolation, but also the greatest embodiment of their work value, when you hit the "Top", all the pain and tired for them, are worth.

When you see a piece of the game you need to be satisfied with the introduction, when you smile for an interesting text, when you see a revelation of the game and feel angry, remember, there are such a group of people, they can not tell the game and work, there is no concept of day and night, Only the residual consumption of their own youth contribute to your favorite content.

Telephone service

Occupational remuneration: 1200--2500 RMB/month

Labor intensity: 9-10 hours/day

Length of work per week: more than 60 hours

Laborious degree: 10

Customer service, the simple point is a group of people who laugh at the scolded. Most of the game customer service is weak mm, when you call a game customer service counseling or complaints, the opposite came from the Yan how much can be poured out some of your anger, but it is so that they will inevitably encounter some ordinary people can not afford to abuse and censure.

Call Customer service, 80% is not because of what good, maybe the game in dispute, or account number, point card problems, in this case, the caller will not have any good mood, all kinds of provocative words also in the case of the fall of reason in the overwhelming oncoming, at this time, These phone calls became the scapegoat for the gaming company, and they took on the front-line pressure of the company.

A phone sometimes up to 3, 4 hours, in this period of time, customer service in addition to listen to each other reasonable or unreasonable words, but also patiently divert the other's emotions, for the company to reduce the loss to the lowest line. A game company customer service leader Sho said, "Think of just beginning to be a guest in the grievance and insult at that time, sometimes the words of the player is too vicious, really want to give each other a few words, but I can not do so, often endure to call the end of their own hiding out tears." I don't know how I survived. Our job is not simply to answer the phone, but to comfort the player, to solve the problem for the player, to avoid greater loss for the company. It can be said that we maintain the company's image and interests. You know, we are all only children, but also the parents of the family flesh. ”

Customer service earn less, scolded more, sometimes just answer the phone will be slashing scold a meal, sometimes there will be harassment phone call, is very hard. Imagine if your girlfriend is a game customer, what would you think?

Activity Copy Planning

Career pay: 1500-4000 RMB/month

Labor intensity: 9-10 hours/day

Length of work per week: more than 60 hours

Laborious degree: 7

Basically, each game to the holiday has official activities, or award-winning game, or PK siege ... Event planning and Copywriting are the planners and actuators of these activities, which can be said to be an important part of the interaction between game companies and players.

A good activity planning, not only the company's top level of the layer of nagging audit, the implementation process also needs monitoring, and even hands-on experience, and finally to use the results of activities to prove themselves. Such activities are generally in statutory holidays, which means that activities planning needs to sacrifice their own holiday, many people have even forgotten the weekend.

Event planning Small A said, "I am also a player, I very much like the game of everyone in the bustling atmosphere, like someone to organize the activities of everyone." I am also very yearning for the game industry, so the university graduated as a tester for more than 1 years, and finally transferred to a business planning. My biggest wish is to let the players in the game I am responsible to have fun. ”

When we are in order to play an event in the game, or for PK game, massacre activities and the blood boiling, a computer screen must have a gaunt face watching you and your comrades.

GM

Occupational remuneration: 1500--3000 RMB/month

Labor intensity: 9-10 hours/day

Length of work per week: more than 50 hours

Laborious Degree: 8

GM, a player in the eyes of the envy of the profession, too many players think of the position as beautiful: day and night games, the Almighty omnipotent, the player has the right to power, in the game is simply a God general existence.

In the past few years, many games have been involved in the game, for example, what PK GM activities, or lead the player to upgrade, play strange, and some GM also chat with the players Huan, and even some GM use the hands of the power to the players to adjust the level of equipment. This is the subconscious mind that is imprinted on GM's omnipotence in the player's heart.

But in fact, GM's rights are very limited, they are responsible for coordination between the players and the company contradictions, monitoring the game irregularities, to help the player's role. They often encounter the situation is that some players encounter problems in the game, regardless of 3,721 first to find GM solution, even if only a small matter. Or in the game encounter what is not happy with GM yells. You know, even if the quality of the game is poor, people want to abuse, but this is related to GM? They are only the lowest performer, even if we scold death can not change the things outside his function.

The job of GM is not as good as it might seem, and when you have a problem finding him, maybe he is helping a lot of players at the same time.

Internet cafes push

Career pay: Basic salary 800-1500 plus Commission (according to monthly performance floating larger)

Labor intensity: Basic 8 hours working system plus personal time

Length of work per week: more than 60 hours

Laborious degree: 7.5

When you sit in the Internet café leisurely sightseeing in the game, have you ever met a "baffled" person to come up and accosted you? Or do you see a figure posting posters on the wall of an internet café? Or do you occasionally catch up with a game organization's Chang activities to let you play for free?

These perennial mixed in each of the Internet cafes people, is the major game manufacturers of the landing forces-to push. Typically, a medium-sized city has at least 300-400 registered Internet cafes, compared with just 5-10 people. Just imagine, 10 people's team is responsible for scattered in the city's Internet cafes, all over the week, the intensity of work.

A net swims the company to push the personnel to have disclosed, the company in order to avoid pushes the personnel to be lazy, guarantees the performance, each kind of tricks all uses. The monthly task Needless to say, must be done. Each Internet café has a fixed IP address, push and use the company's system in each of the Internet cafes clock, to prove their work that day. It is normal to run 6 or 7 Internet cafes every day to send a new card and put up posters.

Shuttle in each Internet café, wages are difficult to protect, in order to earn a little late to go home. In order to be able to paste a poster and internet Café boss, network management. This is the work and life of this group of people all day long.

Point Card Sales

Career pay: Basic salary 1500-2000 plus Commission (floating according to performance)

Labor intensity: Minimum 8 hours/day

Length of work per week: more than 40 hours

Laborious Degree: 6.5

Point card, this appellation has become more and more blurred, it has been from the past colorful entity point card slowly evolved into a way to recharge. Usually we buy a point card, generally through the Internet bar recharge, or online purchase virtual card complete, direct purchase of real card and sell real card terminals less.

In fact, whether real card or virtual card, from vendors to terminal sales, the middle of a lot of links, including the general agent, regional agents, distributors, retail terminals and other links. And these links in tandem together to form a chain, are those busy acting as a salesman. As a large point card sales platform sales, daily and a large number of distribution, terminal communication, contact.

Ensure that the results are positive and that they also play the role of trainer. A large sales system, not everyone will use, need to learn and familiar, but even used to make mistakes is inevitable.

This requires a salesman to explain how the platform to use, for a slightly older users, a problem 3, 4 times may not be enough. And in the face of problems, but also to solve, sometimes in order to understand the whereabouts of a few cards, from the source to start tracking, until it is clear that it may take half time. And these situations are almost occasional.

Point card Sales, is not our daily see the Internet café, the owner of the canteen, they are only the end of the sales link, really busy in this industry chain behind the people will never sit there Ming for sale.

Showgirl

Career pay: 150-10000 RMB/day (according to the popularity and hype dynamics and floating)

Labor intensity: 4-8 hours/day

Length of work per week: more than 20 hours

Laborious degree: 7.5

Do not know from when, showgirl the meaning of this occupation become some ambiguous, probably some bad hype and some improper occupation of mixed, polluted this should be pure, clean occupation.

CJ Community is a number of love performance of young boys, girls spontaneous composition, Xin Yi is a member of the community, is still studying, but she has been in the ChinaJoy last year as a game company showgirl. For last year's experience, she still remember, "really is very tired of an errand, from the pavilion opened to the closed hall, basically no rest time, have a photo of the players to accompany them to take pictures, put a variety of pose, wearing high heels, one day down the feet will hurt." "Because the heart satisfying looks like the star Chen Fanong, wants to take pictures with her the player naturally to be more, for some" dishonest "players, Xin Yi said:" In fact, such things and people have met before, engaged in this industry must be prepared to have a heart, after all, not everyone is so kind-hearted, some people at a respectful distance, The key is to nose yourself. ”

Some well-known plane models do showgirl day income is very high, and as an ordinary showgirl, one day hard down can earn only 100-200 of the income, and sometimes have to own a person isolated to face some harassment, such as various angles of shooting, some photos of the salt pig hand. Most of the time, they can only smile on the platform to face, back to cry all night.

Gold-Playing

Career pay: Basic salary 800-1500 plus Commission (floating according to performance)

Labor intensity: 12 hours/day, or longer

Length of work per week: more than 80 hours

Laborious Degree: 9

"Sell gold coins, silver piece, pure hand-built, support Taobao, 5173 transactions" in the popular game, such information can often be seen. Behind every hot game, there are many studios or individuals who are using the game's economic system to earn their real "gold coins".

Playing gold, not a glorious career, many games, although the acquiescence of the existence of this behavior, but never give them a good birthright. And they are really "dark" life. In a district of urban-rural integration, small D and his 7, 8 colleagues are busy in the "trade routes" above, the room is full of cigarette butts, broken disposable lunch box, a huge, dirty glass filled with water pipes in the cold, small d sometimes take up a ruthless irrigation two.

Small d on the machine at the same time hanging more than 10 accounts, these accounts can produce the equivalent of 300 yuan per day value, but each month fell in his own pockets of the time is the most pay less than 3000. "No way, we have no skills, and love games, so chose this industry." When asked why you didn't do it yourself, small D replied: "It is not never thought, but this industry is the most important channel, if you do not master the upstream channel, or have a good channel, it is difficult to earn money, especially the United States, the European costume on the game, no channel even think about." ”

Small d sums up his work in this way: "Tired, at least 12 hours of work a day long, I have no concept of day and night." After the work fell asleep, up lightly order to continue to work. Our studio has come and gone for a lot of people, carefully think about it, is not promising, but I do not know what I can do, what to do. Let's do this first. ”

Acting

Career pay: Basic salary 800-1500 plus Commission (floating according to performance)

Labor intensity: 12 hours/day, or longer

Length of work per week: more than 80 hours

Laborious Degree: 9

Acting and playing gold are basically linked together, almost every studio at the same time forwarders these two business. But the difference is that acting orders are sometimes more difficult to do, need to be more familiar with the game, and have higher operational capabilities.

"To a certain level within a specified period of time, or to fill a skill, is the simplest list, the charge is not high." But brush equipment, brush honor such a must be more complicated, the charges are relatively high. Now we are doing a package, rarely take small orders, such as "World of Warcraft" 7 days, 70-pack Big Bird. An account is basically 24 hours online, just acting people in the rotation, to ensure the fastest efficiency. A studio owner said so.

In fact, playing gold and acting hard degree is the same, but the work content is different. The same is that they are not recognized by the industry in the gray occupation. And a part of the use of plug-in and hacker technology to profit from the studio, but also greatly affect people's understanding of the industry.

Online games behind the top ten migrant workers inventory completed, fine count or telephone customer service most hard, although the work seems easy, but it is not easy, endure humiliation, swallow it is commendable. While other occupations, although not to the top, but the hard work must have seen after the inventory of the players also know, I hope you players on the top ten games migrant workers a more excuse, more than a pardon.

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