Gege, the chairman of the 1th shop, is driving Tesla to deliver for the customers

Source: Internet
Author: User
Keywords Gege
Tags business customer customer experience customers distribution driving electric business it is

Absrtact: 8 Guinness World Records, tens of thousands of merchandise free collar, 50 major 50 percent charge for the entire July, the Dian Shang 1th stores are in the atmosphere of 6 anniversary celebration. July 11 is the 1th store on the day of 6 birthday, the 1th store chairman Gege Tesla for the user delivery, and with

8 Guinness World Records, tens of thousands of merchandise free collar, 50 big 50 percent charge-throughout the July, the electric business 1th stores are in the atmosphere of 6 anniversary celebration. July 11 is the 1th store on the 6 birthday of the day, the 1th store chairman Gege Tesla for the user to deliver, and interactive with the user birthday, 1th Shop 6 anniversary of the event to the climax.

No. 1th Store Chairman gege The order to be shipped into the car

In Shanghai Pudong New Area Binjiang Road work Miss Zhang lucky to become the day of 7 11 "number 1th." 10:30, Miss Zhang received the 1th store Chairman Gege distribution package. It is understood that Miss Zhang is lucky to become "number 1th", not only because her orders are in the 7 11 day distribution, more important is from 2008 1th Shop online, she has been using the 1th store so far. In the communication with Gege, Miss Zhang revealed that most of her daily necessities are in shop 1th, and many of his colleagues are also loyal users of shop 1th. After signing the order, Miss Zhang and Gege jointly blew out the 1th shop 6 birthday candles and shared the cake. This scene let Miss Zhang's colleagues are envious, have come forward to onlookers photographed. Then, at the invitation of Gege, Miss Zhang and her colleagues shared the experience and rode the Tesla.

Gege, chairman of Shop 1th, celebrates with users

Faced with the growth of the 1th shop with the senior users, Gege appears a little excited, he said: July 11, for shop 1th is a very special day. 6 years ago today, shop 1th was born with a dream! Over the past 6 years, shop 1th has been trying to provide every customer with a one-stop online shopping experience for the family. 6 years of growth, can not be separated from the support of every user and love! We will also make the best customer experience in the industry this goal firmly forward!

It is reported that shop 1th on July 11, 2008 officially on the line, has gone through a full 6 years of development process. Up to now, store 1th has become the largest consumer of FMCG, have registered users nearly 70 million, mobile registered users more than 18 million, online sales of more than 4 million kinds of goods, covering the food and beverage, fresh, imported food, beauty care, clothing shoes, kitchen cleaning supplies, mother and child supplies, Digital mobile phone, household items, home appliances, health equipment, computer office, jewelry watches luggage, sports outdoor, gifts and other 14 categories.

"Do the best customer experience in the industry" has been the pursuit of the 1th shop goal. This time, the Chairman delivered the goods to the 1th store. Focus on all the links and details that can enhance the customer experience. According to the introduction, store 1th every week has a review week business meeting, the first half hour is called VOC (voice of customer), listens to the customer's voice specially. During the VOC period, all the customer experience indicators and customer experience surveys are all clean. Even the recording of customer complaints will be played directly, so that the company's management can clearly understand the problem. And all the top 1th stores, including Gege themselves regularly to do "Day warehouse", "Day Distribution" and "Day customer service."

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