Http://www.aliyun.com/zixun/aggregation/13147.html "> online group purchase easy and quick, there can be disputes, businesses are often fleeing, consumer rights are difficult." The face of group buying site management is not specialized, mandatory legal provisions, complaints and handling of disputes are facing the embarrassing situation, the city trade and Industry Bureau has issued a "on the strengthening of Network group purchase supervision work of several views", the future Group purchase website operator information will be included in the business sector to establish a dedicated database for real-time monitoring, The website also must show the business license on the net.
Reporter Zhou Yan
Database of managers will be built in the future
City Industry and Commerce Department concerned person in charge said, grasps the market access to buy the website to be good, is the future industry and Commerce Department supervises an important means. According to the introduction, the city's Industry and Commerce Department will establish group buying website operator main database, improve market access and exit mechanism: in Ningbo to do group buying website, must deal with business registration to obtain business license; national group buying website operators to open a substation in Ningbo, Its industrial and commercial registration shall be carried out in accordance with the relevant provisions of the existing laws and regulations on registration and registration, and will be investigated and banned, or even shut down, if the illegal business is serious, the business license will be revoked.
Group buying site must be operating
Industry and Commerce Department related officials said, in accordance with the relevant provisions, group purchase site home page eye-catching position to open the business license posted information or its business license electronic link identification.
For not according to the provisions of the online lighting, the industry and Commerce Department will be ordered to correct, refused to correct, and resolutely punished. At the same time, the Ministry of Commerce and Industry will also timely release legal compliance online photo of the group buying site, exposure of illegal business group buying site.
News background
Group buying complains of explosive growth
As of November 2012, a total of 63 group buying sites in Ningbo activities, of which, Ningbo Local group purchase site 16, in addition to 47 foreign group buying website in Ningbo merchandise sales.
The city Trade and Industry Bureau statistics show that last year, Ningbo and industry and Commerce 12315 Complaints Center to accept the purchase of 477 of consumer complaints caused by the network, compared with the same period in 2011, growth of 216%, compared with the same period in 2010 increased by more than 23 times times.
Online group buying complaints mainly focus on photo photography, hotel catering, beauty salons, KTV and other service consumption areas.
Mainly focused on four aspects
In view of the current situation of the network group buying problem, the Ningbo Trade and Industry Bureau recently conducted a special research on the Ningbo Network group buying. Research results show that quality disputes, false propaganda, Web site closure, business Escape is the current network buy the most problematic four aspects.
Online group buying, because only through the text and pictures to understand the purchase of goods, consumers buy real goods and services will often be compared with the introduction of the Internet, this situation in the catering, hotel services, fruit and other non-standard goods and services are particularly common.
Low price concessions and false propaganda, fraud coexist, group buy site Virtual increase number of buyers to lure the youth League, after-sales service high commitment, low cash, is also a common problem of online purchase.
In addition, group purchase site suddenly closed and buy after the merchant closed, but also consumers encounter more situations. This year Ningbo occurred in the "bean Sprouts Language", "Moore International" business is the occurrence of such incidents, involving a number of group buying sites, nearly thousands of consumers, more than 100,000 yuan in the amount of goods.