A lot of users like to try new things know that the Gtalk interface is simple, refreshing, it is comfortable to use. But many people use to give up, everybody talks about, blame Gtalk too high-end, the number is too small.
And I noticed a detail, which may be a gtalk fatal wound.
When you send a file to a friend, gtalk that the gtalk-bound Gmail sends the most natural and reasonable. At first, I thought so. Feel is http://www.aliyun.com/zixun/aggregation/7973.html "> User habits Problem, no good or bad."
With a piece of discovery, this method of using mail to send files is too stupid. You want, in order to send a file to the Gtalk friend: you have to open Gmail, fill in the recipient, find the Add Attachment button, in the folder to find the file you want to send, before sending to think about what is not a message title. Finally sent out, but also ask each other, received it.
Do not know, we look at MSN or QQ how to send files. If on the desktop, drag the file directly to the Chat window, the other party accepts, sends the completed. End。
I don't say much else ...
In my opinion, the user takes the initiative to carry on the word of mouth to spread only one motive force, that is this product or the service is very perfect solved he attaches great importance to a demand.
To remind you, although this also emphasizes "very perfect", but only to the user's one demand. Often this demand is user care, but the user is not clear why.
You caught the customer's itch, so he advertised it for you for free. This time your service professional terminology called Killer application, "User's active promotion" is called Word-of-mouth. Do you know where the user's itch meat is?
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