Guo Yuan Securities Online trading failure Company: no need for notice and compensation

Since Everbright Securities (market, inquiry) exposed "8 16" Oolong refers to the incident, securities brokerage system Operation security issues become the focus of attention. However, the daily economic news reporter noted that the discussion of Everbright incident has not yet subsided, yesterday (September 16) Yuan Securities (market, inquiry) (000728, closing price of 9.85 yuan) and was exposed to the customer trading system can not log the problem, so that investors are not a tight heart. So what is the explanation for the National Yuan Securities? Six Lian Yang broken yesterday 2% yesterday, shortly after the opening, micro-blog and stock bar appeared in a number of national securities online trading system paralysis news. According to the National Yuan securities part of Shanghai, Shenzhen customers reflect that, since 9:30 September 16, the landing of the National Yuan Securities online Trading system, the connection system failure prompted and unable to open the transaction account phenomenon. Yesterday's stock bar of these events became a hot topic. A net Netizen named "Lu b5862w" at 9:49 namely Post said: "(National yuan securities) software landing not on, have the same situation?" After many netizens thread. NET name for "Yue TDL624" Netizen Published: "Guangdong Zhongshan, (PC side) not to go up, mobile phone can be landed." "Netizens," said: "Call the sales department, said only telephone commissioned." "There are some angry investors asking:" Who will lose the loss? "and" Daily economic news "reporter to call National Yuan Securities Customer Service hotline, also has been shown" seat busy. " Yesterday 10:09, Yuan Securities insiders said, "indeed is the National Yuan of Shanghai Telecom server out of the question." "And the introduction of such as in the landing settings to remove Shanghai Telecom from the default server, you can log into the trading account." As of 10:22, the landing state Yuan securities Shanghai server still failed to connect. Yesterday, brokerage shares fell, the National Yuan Securities fell 2.09%, in 16 securities brokerage shares in the fourth, the first three of the decline of CITIC Securities (market, interrogation), Huatai Securities (market, interrogation) and investment securities (market, inquiry). However, it is noteworthy that in the brokerage stocks, yesterday before the end of the six Lian Yang shares, only the National Yuan Securities. Evidence generation: System overload rather than trade paralysis yesterday afternoon, the daily economic news reporter called the National Yuan Securities and securities Business representative Mr. Likemu. He said, "the system is back to normal at 11. And not on the internet said the system paralysis, but 9:30 A.M. to 9:40 nearly 10 minutes time to log in too many people, during this period, more than 30,000 securities accounts in line, more than 90,000 commissioned more than 8,100 of the transaction, Shanghai area back-end network trading server overload. The company has been dealt with urgently. "But Likemu to reporters, because it is only the system overload problem, and did not appear on the Internet that the transaction paralysis, so there is no compensation problem." "There is no need to suspend or issue a bulletin," he said. Of course, the company will certainly strengthen the security of the trading system. "and lawyer Shihong said to reporters, in fact, because at that time more than 90,000 commissioned transactions only dealMore than 8,100 pens, then this part of the online orders for customers if there is a loss, it can be submitted to the National Yuan Securities claims. "First of all, it must be proved that there was an online transaction at that time, and secondly, this part of the Commission has been sold normally; Finally, the claim loss should be defined as the difference between the client's commissioned price and the system's return to normal. However, the lawyer also said that, as the National Yuan Securities also provided a telephone commission mode, and some customers because they can not land and can not be traded, also did not occur under the Single Act, so this part of the customer to claim, evidence of some difficulties.