Haikou Citizens Network Buy consumer cable invoices Web site business shifting

Nanhai Network 966123 Hotline January 18 News (Nanhai Network reporter Fu Ling) your http://www.aliyun.com/zixun/aggregation/13147.html "> Network Group buy consumer invoices who will open?" January 18, the South China Sea Network 966123 Explosive material hotline received Haikou Mr. Li reflected, said January 16 he bought a Haikou Cantonese cuisine Wang Xi court value of 499 Yuan Restaurant package, on 17th to the Department of Consumption, he asked the hotel invoices were refused, the hotel said the invoice is not open to them.

Consumer: Website and merchant shifting responsibility

In recent years, with the wind of online group buying, businesses to let consumers more and more opportunities. But the drawbacks of online group buying are also increasingly appearing, one of which is the supply of consumer invoices.

On the evening of January 17, Haikou Li, a line of people to Haikou Cantonese cuisine King Xi Guan Yuan dining, can be finished after dinner to the store to ask for an invoice has been rejected. Mr. Li told reporters that he was on the January 16 in group buying net litters group ordered meal. "We are the company department dinner, can be reimbursed." In order to determine the invoice, I also specifically called the Litters Regiment, their staff told me to go to the hotel to get it, do not give the words to call them. ”

However, Mr Li did not think that after dinner, the ticket was rejected. "When we take the invoice to them, the store righteousness is rejecting us, said not to pay cash in the shop, the money is given to the group purchase website, should ask the purchase website to invoice." Mr. Li said that the consumption let him buy the net and the store is very disappointed, "now do not get the invoice, consumption to be my own bill, after I as far as possible no longer litters, I will not go to that shop to spend." ”

At the same time, Mr Li said he had a question: "If they are so justly not to give the invoice, if this phenomenon is reasonable, how many businessmen to pay this form of tax evasion?" ”

Website Customer Service: can help consumers negotiate with merchants for invoices

Litters in the site, the South China Sea Network reporter saw Mr. Li group buy 499 yuan meal set price of 1250 yuan. Also, on the User Agreement page, litters group on the invoice of the following explanation: the user holding litters coupons for consumption, if no special instructions, the user has the right to demand litters coupons issued in full official invoices, full refers to the amount of customers buy litters coupons, rather than the original price of group purchase products. Litters is not obligated to issue any invoices to the user and shall not bear any responsibility for the merchant's invoicing to the user.

In the process of consulting the website customer service, litters Group customer service staff said that as long as the litters group on the purchase of goods, are able to open invoices. If consumers request invoices are rejected, you can call them, customer service staff will be provided by the consumer and the litters group of mobile phone number to check the purchase of goods, and then verify the specific situation with the merchant, if true, will be the staff of the litters group and merchants to negotiate, for consumers to ask for invoices.

Shop front: Payment to the website should be invoiced by the website

After receiving Mr. Li burst material, the South China Sea Network reporter to buy users to conduct unannounced visits. Shop front a staff told reporters that only in the hotel actual payment to obtain invoices, for all in the group purchase online ordering users, only to buy the net, the hotel will not issue invoices.

"Although we are working in partnership with the website, we also have to pay taxes (commissions) to the website." If we develop tickets, we will pay taxes ourselves. It is understood that only customers who pay cash in the store are entitled to obtain invoices from the store.

12366: The demand for invoices is the basic rights of consumers

12366 Tax Hotline staff told reporters that the demand for invoices is the basic rights of consumers. "Now many stores are working with the Web site, with low prices as the reason for refusing to invoice, we have dealt with a lot of this situation." However, no matter what, as long as the consumer consumption, business or group buying network on one side should provide invoices to consumers, can not deprive consumers of basic rights. "The staff also reminded group buying network consumers, if consumers encountered in the consumer refused to develop tickets, you can call 12366 to report." At the same time, consumers in the protection of their own time must pay attention to keep their own evidence, such as consumer vouchers.

Lawyer: Judge who is responsible according to the relationship between group buying net and hotel

Liu, a lawyer at Hainan Woo law firm, says that, in layman's terms, consumers ' money is ultimately paid to whom, and who will give it to consumers. "To see what the hotel and group buying network is a cooperative relationship, if the two sides are an agency relationship, buy net agent hotel charges, then the final hotel must show the customer invoices." In response to Mr. Li's situation, the hotel should provide Mr. Li with an invoice. ”