Hainan Duty-free shop expired cosmetics manager said or due to personnel training is not in place

"News review" Sanya duty-free shop selling expired cosmetics Chinese standard for two years according to China's voice, "news in the vertical and horizontal" report, Hainan implementation of the "Outlying islands tax" policy, has been a lot of consumers hot. However, recently, consumers in the Sanya duty-free shop to buy expired makeup products, to surprise the outside world! Why buy expired goods in a regular duty-free shop?　　The China-exempt group, which is responsible for the operation of the Hainan outlying islands duty-free shop, yesterday (7th) briefed the Chinese on the initial investigation: it may be due to a lack of training for the sales staff.　　As an international tourism island supporting policy, "outlying islands duty-free" only half a month after the implementation of such problems, people can not help but think: Hainan Island and the international tourist island how far away? Two different "due time" 51 during the long vacation, Miss purchased a set of 6-pack of European-Shu Dan Shea oil in Sanya duty-free shop. Back in Shanghai, she found that, although the product packaging on the shelf-life of the Chinese logo is to "July 2013", but each single product on the original mark of the effective time is to this February. In other words, the cosmetics of the European Shu Dan have expired at the time of her purchase.　　In exemption group promised to give Miss double compensation, Sanya duty-free shop deputy general manager Tengrui said, after preliminary investigation, may be part of the sales staff training is not in place, resulting in false labeling.　　Tengrui: Since the implementation of the outlying islands tax exemption policy, the passenger flow is too large, exceeding the expectation, we temporarily recruited a group of employees, although the training but the business is not skilled, it is likely that the expired to destroy the goods according to the new product to the expiration date of the label.　　Tengrui According to the previous media published related photos, feel miss get product packaging and other goods seems to be different, so also do not rule out the possibility of mistakes manufacturers. Tengrui: Its labeling method is different from the packaging supplied by the supplier to the duty-free shop, and it is possible that the quality information provided by the supplier is incorrect. [Page] In the group is also the entire incident of detailed investigation, the results of the investigation to wait until the miss purchase of the products are sent back to Europe after the final determination. According to the records of the Sanya duty-free shop, a total of 39 customers have purchased the same 6-piece Miss Shea milk fruit oil, and now they have reached 38.　　Tengrui said that not all the guests bought the goods are problematic.　　Tengrui: The purchase of this item is not equal to the purchase of expired goods, as long as consumers buy goods expired, we are responsible for compensation, return replacement.　　The shelf life unification all to "July 2013"? According to media reports, at least more than 10 pieces of the European Shu Dan Shea oil suit have the same problem. In addition to a single piece of merchandise beyond the shelf life, Miss also found another situation: she bought many duty-free cosmetics, packaging on the Chinese sticker, the unity is the shelf life of "July 2013." In fact, different cosmetics origin, the factory date are not the same, how can the shelf life are all unified? Are there any problems with other goods in the duty-free shop? Tengrui responded that since the media exposed expired cosmeticsAfter, the Sanya shop specialized carried on the entire field inventory, has not found other products to have similar problem so far.　　Tengrui: For goods sold or already on the shelves to clean up, there is no time to find any expired goods on the shelves. Business is still booming in Sanya's duty-free shops, and tens of thousands of tourists are still buying duty-free goods every day.　　However, the reporter found that the tourists ' shopping mood was affected by the incident. Female tourists: I think the main store, they disregard the image of Hainan, buy some outdated goods.　　Salesman, manager they should pay more attention to this. Male visitor: This is just a coincidence, the foreign Language merchandise label outside has a Chinese sign, this needs to be consistent, this is the question of integrity, so that everyone can to duty-free shop, or national policy will be more support. [Page] affect the image of the international tourist island in this incident, the local people in Hainan's response is more intense.　　Hainan University, Director of Social Science Research Center Cao Xieren abnormal indignation, in his view, can not be duty-free shop sales of expired cosmetics as a simple accident, the parties concerned must thoroughly investigate the responsibility of the people, to prevent the recurrence of similar phenomena.　　Cao Xieren: First of all to apologize to the customer, but also to the relevant responsible person, the main responsible person, as well as the relevant administrative responsibility of the matter, to the domestic and foreign tourists and the whole island to apologize, and to ensure that this matter will not reappear. Cao Xieren's indignation is not unreasonable. After the introduction of the Outlying islands tax exemption policy, many places, including Shanghai Pudong and Zhuhai City, also apply for the tax exemption policy. But the Treasury has made it clear that the policy is only specific to Hainan Island. This is not difficult to see the state of Hainan International Tourism Island strategy attention. Today, the expiration of cosmetic events has been somewhat disappointing feeling, and even affect the image of Hainan International tourist Island.　　Cao Xieren admits that this incident reflects the sea South Island in the management and flow of many problems, now Hainan must be built with the international Tourism island to match the soft environment, which is more urgent than building high-rise buildings. Cao Xieren: The most important reason is that there are loopholes in the construction of the system. We can build a lot of buildings in a year or two, but building the heart of civilization, integrity is not a day or two days, can be solved overnight, we should pay more attention to this aspect.