Leung Tech Liang Chen July 20 reports
In the production capacity and quality problems in the plight of start-up hammer company Hammer Technology said on the outside on Sunday, hammer mobile phone production capacity is seriously inadequate, unable to punctuality to the original paid 300 yuan booking the user delivery.
Hammer Technology, in a letter to Tencent Technology, said: "The past ten days were the toughest days since the company was founded, and our production capacity is worse than the worst planned."
Confident Hammer Technology CEO Luo Yonghao has been in trouble recently, the bad news has never left the hammer technology. July 8, hammer bouncing mobile phone has long been on sale, but the first day of sales less than 1,000 units. Then, some consumers who received the goods reflected serious problems with product quality. One of the most exaggerated is not installed behind the phone camera protective glass.
A domestic brand mobile phone business market leader told Tencent technology, the general first batch of mobile phone manufacturers need to verify the raw materials, production, packaging more aspects of the test, so the problem may be very small. The problem of having no lens glass like a hammer appears to be a man-made problem.
He Tao, former general manager of BYD Communication Terminal Group, commented on his Weibo that no customer has ever exceeded the unqualified rate of over 1%. In fact, such a crisis is uncommon in the mobile phone industry. Especially for Law Wing-ho, who claimed to have harsh demands on the craft, the situation is even worse and the image of the "artisan" he is building is rapidly collapsing.
For product issues, Hammer Technology responded by saying that it had completed the full engineering phase of P1 through P4. However, after the start of mass production problems arise from the lack of production line workers, workers inexperienced assembly of new models, the initial supply of materials is not stable, quality control standards are not completely unified. Hammer Science and Technology unite it as "the constraints of complex factors."
Feedback from the production line point of view, the current hammer production capacity of the best per day when hundreds of good products, bad time may stop the entire production line to be adjusted.
Foxconn management has added more experienced production management chiefs to take part in the issue, but Hammer Technologies said that "until now, there were still two key components of the yield is still very low." In other words, to reach the level of 1800 units a day, it may take several weeks, and digest finished orders may take several months.
In the mail, Hammer Technology announced the following series of adjustments will be made: for the prepaid users have to provide a refund to retain the arrival reminder service; gift has been paid 300 yuan prepaid user value 300 yuan Hammer Technology online store cash vouchers available at In late October to buy peripheral products; with immediate effect, cancel 300 yuan booking.
However, users of hammers may not be able to wait and they are fleeing. Hammer Technology said in the e-mail, refund the number increased more than 100 units than usual.