Handle NET 12315 green channel Fast and efficient resolution of consumer disputes

The annual 315 Consumer Equity Day is approaching, all kinds of issues related to the interests of consumers are again widely discussed, the integrity of the security management is the electronic Business enterprise constantly improve their economic and social benefits of the magic weapon, but also the basic norms of e-commerce enterprises.

Recently, China's well-known group buy Web site in Beijing, Guangzhou, Shenzhen, Chongqing, Hangzhou, Hefei, Nanchang, Suzhou, Wuhu, Nanjing, the national top ten key cities opened the "12315 Green channel", and more cities green channel is preparing for deployment. The handle network opened the green channel, will be with the government departments around the cooperation, the local business sector will be the green channel supervision and guidance. This will quickly and efficiently resolve consumer disputes, thereby improving consumer satisfaction.

Figure: Handle network guangzhou 12315 green channel listing scene

Integrity is not a form, but integrity needs a form. This year, many enterprises within the establishment of various types of trust funds, held a variety of good faith in the symposium, the consumer rights and interests and integrity management put in the first place. and handle network before and the Chinese consumer newspaper jointly with the theme of "efforts to build security Integrity Network Shopping Environment" symposium, the meeting on the network shopping market security problems in a deep and extensive discussion, at the same time on the efforts to find standardized development of the road to increase consumer rights in the field of network protection efforts, To promote the prosperity and healthy development of the online shopping market the delegates expressed their views and views.

Some insiders believe that the handle network as the leader of China group buying industry, the first to open "12315 green channel" has the following positive significance and role: first, the business sector and handle network to cooperate, reduce the consumer to solve the problem of the time, improve the complaint mechanism; second, handle nets as the first "eat crabs", This is bound to be recognized by the market and consumers, will also form a driving effect by other enterprises to emulate; third, to establish a new benchmark for consumer rights, to explore a consistent with China's national conditions and market regulatory mechanisms, leading the industry change.

2012 is the Chinese group buying industry continued to develop rapidly in the year, but also the consumer rights and interests of the key year of promotion, and handle network opened the "12315 Green channel" to provide a footnote. Handle NET this opened "12315 Green channel" at the same time also verified the Chinese group purchase website after 2 years of development, the competition tends to rational, the past price, hit the extensive competition of advertising has ended, turned to the "Fight Service" competition. Future Chinese group buying will bring a very good consumer experience.