Hangzhou's first virtual game currency dispute case: Closed account in private transaction

Our correspondent Shao this reporter Chen Yimin last weekend, Suzhou Wujiang Small Shen finally use their account login game site, for a play accustomed to the game, can say that the characters inside as their own part of the player, in the account was sealed for more than 1 months time, he can not mention how tangled. "Now, although the virtual game currency is less than more than 20 million two, but at least the account is restored."　　"The cause of the storm is that he spent nearly 2000 yuan in online shopping in the game of the virtual currency-silver, the net swims company that this is a private transaction, irregular closure of the account." "Xiao Shen entered the game registration Hall, only pay the registration, do not see the game on the virtual currency services, there is a certain fault."　　"The association responsible person told reporters, however, the operator of the game's virtual wealth Service rules that" players violate the rules, private transactions virtual currency, will be a permanent closure of both trading accounts, frozen treatment ", according to the contract law, the format of the provisions are unreasonable, and lack of legal basis. July 17 this year, Xiao Shen spent nearly 2000 yuan, in an online shop to buy Hangzhou Wen Yi West Road, a network limited by the game of virtual currency silver 227,570,002, but the money has just come to account, his game account was the game customer service department sealed, which added the original virtual game currency, A total of more than 40 million silver was also sealed.　　This, small Shen nasty, immediately through QQ and customer service contact, request to unpack, the other side refused his request. I went to Hangzhou to find the company. Shen said, but wait until he hurried to the West road, but was told the company has moved. So, had to complain to save the committee, "strongly asked the network company to return its closed accounts and silver, which is equivalent to more than 4,000 yuan." "West L. District to accept Shen a complaint, and the game company to contact, learned that the company's customer service department has relocated riverside, mainly in order to avoid being shut down accounts of the players door-to-door disturbance. Customer service said, "The closure of the account is the player violated the game virtual currency prohibits private transactions." "But Shen believes that the virtual currency is bought on the shop, is legal."　　Online gaming companies insist that in their game registration hall notices, it clearly stipulates the purchase of virtual currency, private illegal transactions, according to the company regulations can be sealed off account.　　Last week, after mediation, the online games company to solve the small Shen's account, deducted from his privately traded in the same city game virtual currency, return the original account of the virtual currency. "This is the first virtual game currency complaint we've dealt with. The head of Hangzhou West Lake Association said, online games as a new thing, in recent years, complaints increasingly, for online games companies, in the setting of regulations, should be in accordance with the relevant provisions of the State, can not set the terms of the players are not equal; So as not to cause unnecessary losses in future.