Originally bought a new hard disk does not work for how long it is bad luck, changed a new result of the data are all gone, from Changsha, Hunan Province, Mr. Xia ran into this unfortunate thing. March 10, Changsha, Hunan Province, Mr. Xia received a sale from the hard drive manufacturers after the express, thinking that the mobile hard disk with 50G data can finally be used, can let him not think of IS, opened the courier found that this is not his hard drive, all the information is all gone. Hard disk damage Contact after sale It's hard to sell. In October 2013, Mr. Xia bought a 750G mobile hard disk on the Internet, "the usual use of the data and the backup of the relevant information is not frequently used, resulting in the use of the hard disk in February this year is not normal operation." After that, Mr. Xia contacted the service department according to the free repair service, several times, finally after the sale let Mr. Xia send the mobile hard disk which needs to repair to the Shanghai to carry on the maintenance. Such repeated after-sales service so that Mr. Xia is quite dissatisfied. He believes that the mobile HDD sold after finding problems, the city of their own does not have to repair the address does not matter, the shifting between manufacturers so that he can not accept. Mr. Xia through the Quality Inspection Department website complained, said, "Originally, the use of six months on the bad hard drive has let me doubt the quality of products, after the hard disk after the After-sale maintenance also makes people feel unhappy." The after-sale service of electronic products is the intangible product that comes with the price. Brand in the commitment of three packs of the scope and then go back, let consumers believe that the product, is not possible. Mobile hard even under the warranty of things can not be done, even if unable to repair the replacement can not let people believe. "Where did you get the new information?" March 10, Mr. Xia received a new mobile hard drive from the aftermarket. He thought it would be a matter of course to replace the damaged mobile hard disk that could not be repaired before. But he soon found that the mobile hard drive received was not the original model, the price is cheaper than the purchase. Mr. Xia said, from the hard drive to Shanghai repair to receive a new hard drive, the manufacturers did not do with him to do related maintenance, exchange and communication, until the delivery of courier before, he believed that the hard drive in Shanghai after the sale department for maintenance. The price difference after the exchange did not let him care, after all, the normal use of the line, and let him care about the old hard drive to save the 50G data. "The original bad hard drive silently to send away, my data also unknowingly lost." I have repeatedly stressed the key to the ' data ' when I mailed it, and I made a private decision without negotiation. "If Mr. Xia is going to restore the data, it is recommended to get a private storefront." Hard drive quality is not insured, users should do the preparation of mobile hard disk has become a necessary tool for netizens, but the current market in all types of brands, models of products are uneven, foreign cloud storage service brand Backblaze once published a data report on different brands, capacity of the mechanical hard disk to do a comparison, Survey data show that some brands of hard disk damage rate is even close to 30%, nearly one-third of the damage rate, how to allow consumers to use it safely, and many manufacturers for the domestic marketAfter-sales policy implementation is not perfect, or even blind. The hard drive is broken. Manufacturers to provide new, it would have been a good remedy, the result of the consumer's important information lost. Computer experts said, "If the hard disk damage, ordinary consumers difficult to recover data, manufacturers restore also to bear the risk of privacy disclosure, recommended that the day-to-day use of cloud storage for backup." Like 360 cloud disk and other cloud storage services used by the more popular, you can save important documents, photos, videos to the 360 cloud disk for backup, even if your hard disk is damaged, because the data is stored in the cloud, will never be lost, as long as the data restored to your computer, hard drive, the usual can also use mobile phones, The computer can view and download your data at 360 cloud disk.
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