Henan Mobile Push 12315 short MMS platform to solve the problem of consumer protection

Liuning Ma Jiwei, March 14, China Mobile Henan Company and Henan Province Industry and Commerce administration signed the "12315" cooperation framework agreement, open "12315" Short/MMS platform.　　In the future, in any region of Henan province, consumers can send text messages to the "12315" platform for the quality of goods or services for consultation, complaints, reports and suggestions. It is reported that "12315" Short/MMS Platform set consumer consultation and complaint complaints, consumer warning and prompt release, such as multiple functions in one, consumers can use mobile phone to write text messages, will need to consult the issue or complaints to report the detailed information directly to "12315", the business sector will be the first time to reply and handle, and timely inform the consumer case handling situation. At the same time, in the "12315" cooperation framework agreement, the two sides also agreed to jointly study and actively promote the TD-SCDMA network in "12315" other related business applications. First, the creation of "12315" WAP platform to achieve consumer WAP complaints, WAP case progress inquiries and other services. The second is to build "12315" mobile law enforcement platform, using mobile communication mode, to achieve "12315" law enforcement notices issued, information inquiries, information reporting, command and scheduling functions. Third, the establishment of "12315" internal message platform for the release of "12315" management of the relevant information.