HK version of iphone 5s/5c or will open Continental warranty or change service

Tencent Science and Technology (crown) November 25 news, the Hong Kong version of the iphone 5s and iphone 5c due to the different types of mainland licensed and can not guarantee the plight or will be changed. Today, some media from the Apple website online customer service to understand, Apple internal to the Hong Kong version of the next generation of the iphone's mainland warranty policy is being changed, said "can be ordered to the phone model corresponding to the components can be a warranty," and the previous official website response to the "temporary warranty" is undoubtedly a At the same time, the Apple online customer service also said that for the inability to repair the need for the phone to change the machine failure, as the mainland does not currently provide a port version of the corresponding model, intelligent to replace the licensed version of Unicom, the premise is the customer's own consent. But we didn't get the same response from Apple's phone service. The other side said that the revision of the maintenance policy of the Hong Kong version did not know, and suggested that the user to the Apple official website published information as prevail. The main reason for this inconsistency may be that Apple is in the midst of an internal adjustment to the policy update. There is no uniformity in communication between different customer channels. According to the convention, Apple's repair channels are divided into the official authorized repair point and the Apple Experience Shop "Genius Bar" two parts, because the maintenance policy changes have not been fully released, the Apple website temporarily does not have this update instructions. Therefore, for the Hong Kong version of the iphone 5s or 5c users, if you need to repair or change the machine, the best channel is to advance in the official website booking "Genius Bar", and then with identity papers and faulty mobile phone to consult.