Hong Kong version of the iphone mainland is not warranty big too stingy?

The lag in the sale of Apple's new products in mainland China has been broken. The two new handsets, the iphone 5S and IPHONE5C, were sold at a global pace this September. But when consumers first realized Apple's sincerity in the Chinese market, they found that handsets purchased in Hong Kong and Macau were not guaranteed in the mainland. Cross-zone warranty "preoccupied" what exactly? Apple said "Different hardware specifications" was not expected to be the case, because other Apple products can be covered across the region. "Shanghai white collar Lady Qian said she went to Hong Kong for a long holiday this year and bought an iphone 5S phone, only to be caught in trouble. As a result of regional price differences, travel to Hong Kong to buy electronic products by many people sought after. For example, the iphone 5S mobile phone bought by Ms Qian, Hong Kong buys a price of HK $5588, which is equivalent to RMB 4,400 yuan, if it is bought in the mainland, it will cost $5288. For warranty issues, Apple is not yet able to provide the same parts for maintenance because of the different hardware specifications of the port version of the iphone 5S and 5C and the continental version, according to the company's internal repair system. The reporter called the Apple Customer Service hotline that at present, in addition to the iphone 5S, 5C two mobile phones, other Apple products, such as other models of mobile phones, Walkman, computers, tablets, etc. can be across the region warranty. As to how the iphone 5S and 5C are currently being purchased in Hong Kong, customer service officials say they can only wait for changes in the company's policies or to go to Hong Kong for repairs. "When can not repair, the warranty period of 1 years, within this should have a new policy." "Lu in Shanghai told reporters:" As Apple products such as global sales of businesses, the policy of the volatile and stingy, really let a person feel the mind. "There is no intrinsic difference in the hardware. Why is it that Apple's other products, and even other models of mobile phones, can be guaranteed across the region, except for the new listing of two? The reporter found that the new product cross-regional warranty Delayed implementation is Apple's consistent practice. Analysts in the industry, Apple said the "different hardware specifications" from the two mobile phones do exist subtle differences. Although the iphone 5S, but the mainland listed is the A1533 version (Telecom version) and A1528 version (Unicom version), Hong Kong listing is to support the LTE model A1530 version. "This is due to different operators of the 4G format, but even so, the difference is not essential, it is impossible because of different hardware specifications can not be guaranteed." "Yi, Secretary general of China Mobile Internet Industry Alliance. He analyzed that, in addition to the baseband chip responsible for wireless communications, each version of the iphone is not different, the same phone version of the different hardware is not essential differences. Really say "different hardware specifications", Apple's previous model of the mobile phone also exists in this case, such as the iphone 5, listed in the mainland does not support 4G network, the Hong Kong version of the support, but also can be across the region warranty. To reduce customer loyalty in the industry analysis, the reason Apple will delay the implementation of the two new mobile phone across the region warranty, it is important to play well in the futureThe same type of mobile phone 4G version of the sales war. According to the company's previous access to the Network test license list, the relevant version of the mobile phone impressively in the column, also indicates that support for the 4G mobile version of IPhone5S and 5C will soon be listed. Industry speculated that the time of the listing in November this year, when the Hong Kong version of these two mobile phones or will be able to warranty in the mainland. Wang, an international analyst at Analysys, said the average handset companies in sales and repair, the ratio between the cost of the warranty will have their own consideration, but also do not want to see the price of high ground for the price of the low-lying land to bear excessive after-sale costs. "A region of the market to sell less, and repair a large amount of nature is not the operator would like to see." "An industry insider admits that Apple is so often in China's after-sale warranty policy of" preoccupied "and not much benefit," customer loyalty will gradually reduce, Apple should open the global network to provide quality after-sales service, rather than for some small advantage set obstacles. "