How to choose the supplier of the good service for the novice stationmaster

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Today 6:30 P.M., there is a partner to me, I can not open the site, I immediately tried, it does not open, and then tried my other two sites, also can not open. I used the space provider of the original level three domain name tried, can open, I immediately understand, is the domain name business problem. I found the domain Shangguo network data, the reply is four words: in the processing. 10 minutes later, the national network data all the staff down the line, but the problem has not been resolved, to me now write this post is 10:30 in the evening, my site still cannot visit, my three sites completely paralyzed.

So far, in the past less than one months, the so-called South China large network provider's national network data, DNS can not be resolved has been four or five times, so back and forth toss let me feel very headache, at any time by Baidu K do not say, station visitors will not come, because the site is always open, who would like to come. In general, novice webmaster is not familiar with the network technology (I am a typical), if the space or domain name out of the problem, on the one hand in the Webmaster QQ group to seek help, on the other hand is to rely on suppliers to help solve, and some problems must be suppliers to solve, such as DNS can not resolve such problems.

So, I think of a problem, novice webmaster How to choose the best price-performance suppliers (space and domain name quotient)? Everyone knows that the price of your natural use, such as million nets, China Macro network, services, performance, are first-class, but the price is expensive, many people can not bear, or said that the new station on the line is not necessary to buy so expensive, What I am talking about here is how to choose a supplier who is inexpensive and has a good service.

First, through the introduction of the old webmaster.

In the Webmaster QQ group questions, the idea of their own and site situation said, called everyone to help suppliers, many old webmaster are willing to help. They will recommend to you that they have cooperated with the suppliers, because they have no interest with you, so the general will be honest, easy to use is good, it is not easy to use. If you want to learn more, talk to them more.

But don't listen to some vendor salesman, do not deny a lot of IDC salesman can help us, but after all they and 11545.html "> We have interests, you bought his things, he has a commission, so inevitably there is a suspicion of the king, all of them patting their breasts to say their own things good, In fact, not necessarily.

Second, look at the supplier's customer service online.

When you log on to a vendor's website to see their product configuration and prices, please look at their customer service online situation, especially the technical staff online. If the customer service staff on duty long time, it means that they are responsible for the user, their service is not good for the first time, at least they have a user, when your space or domain name out of the question, you can find the first person. Conversely, if the supplier's customer service personnel only online at night not online, that they are not strong sense of user responsibility, when there is a problem you can not find the people. I was in the National Network data registration domain name, is not aware of this, so now a lot of problems, forcing me to transfer the domain name away from their site.

What is the most afraid of the novice webmaster? Not space instability, nor space problems, but the problem when you can not find people, it is called crazy. National network data is an example, their customer service staff only in the daytime online, after 6:30 after the general is no one, you are the site collapse, the sky collapsed, can only wait until they work the next day to find people. The worst thing is, I reflected the problem to them, they also know, but 10 minutes later they all the customer service staff down the line, estimated to be off work, dropped the user's site continued paralysis, they did not put the user's problem at heart, anxious user's urgent. I am talking about the user, not referring to me a person, the DNS of the domain name provider can not be resolved, all the sites registered in their site are inaccessible, the victim is a very large group, but they still let the user's site continue to paralysis and not to solve. A number of times before DNS can not be resolved, I have asked them, recently you old problems, how the evening does not arrange personal watch, the problem can be solved in the second, at least let us find people ah, the heart feel steadfast. Their reply was that we were not on duty at night. And I thought, luckily, I didn't buy space for them. Otherwise, the site paralysis can not find people solve really do not know how to do, domain name problems, I can move to other domain name business, space problems how to move, money has been paid to them, so many toss several times, our station will not be destroyed?

A lot of novice webmaster, select the supplier will be cheap, but I suggest you novice webmaster do not blindly close the eyes of the picture is cheap, but also pay attention to their services, so you will save a lot of trouble.

Zoldorf 2009-7-1