How to crack the information sharing dilemma

With the "gridding" fully open, Guangzhou city will arrange 20,000 grid staff to take "sweep the floor" and other practices on the grid some of the people, places, things, things, organizations and other information to be re-collected . In the face of this huge body of work, some grid members feel pressured.

In fact, the collection of population information by public security departments, family planning departments and other government departments has long been going on and is quite complete. Since the data are not fully shared, the grassroots governments at the district, street and community levels have to "get on the go." For a long time, this "information island" has been criticized, is considered to be "one of the root causes of the phenomenon".

How to crack the dilemma of information sharing has also become the key to implementing "gridding" in Guangzhou.

Personnel information system is available

According to Southern reporter learned that, as early as 2003, Guangzhou, in order to deal with the deteriorating public order to start "travel rental management model." The rental manager through the daily "sweeping the floor" to update the rental personnel changes, so that "people to register and write off." After ten years of practice, Panyu has also developed to scan QR code on the house number to understand the changes in rental housing, each rental managers have developed a number of "building commander" as its "sweeping the floor."

With this set of migrant population management information system led by the political and legal system and operated for more than 10 years and updated daily, the Yuexiu grid management database started this year is doing the same thing, but the amount of data is far less than the former, but the two systems can not To achieve data sharing.

In the local population database, the most authoritative than the household registration system of public security system, in addition to the residents name, address, contact information, there are move in, move out, birth, death records, and even residents of the hotel opening records can be found.

The grass-roots government departments envy the full family planning department population information system. The system has the authority, update fast features. In accordance with the requirements, the status of marriage and childbearing once every three months. First marriage, remarriage, divorce, unmarried, or even units, address, etc., the system has a record. A civil servant to the south half-jokingly said that when the New Year party red envelopes who want to "hidden marriage" can not escape the "eye of the system."

Want to check the data to have internal authority

Since the public security household registration system, the family planning population full system, as well as the flow control system are so powerful, why arrange 20 000 grid members to "sweep the floor"?

Zhang Ping (a pseudonym) head of a neighborhood committee in Yuexiu District told reporters in the south why. It turned out that the above system data, internal staff have the right to see. For example, the household registration system only has more than one branch of the Hsien Administration Branch access to the family planning system, only the Chief of the community government affairs station and full-time social work of social workers have permission to view. Therefore, the district, street and community-level grassroots governments can only be "reinvented" and engage in a grid of information management systems.

Development and Reform Department officials responsible for a smart city project also said that the sharing platform has now been set up, but the resistance lies in the reluctance of individual departments to share internal data. He pointed out that grid management is ideal, but in actual practice, it is still common for different functional departments to set up data barriers and refuse to share data.

Information barriers lead to "difficult to handle"

In addition to affecting the administrative efficiency of the government, "information silos" have also caused the public to experience the predicament of "people being on the cards". For example, for the current management of family planning certificates, business licenses and other documents, they are required to produce a large pile of ID cards and account books and their photocopies. Some of the accreditation procedures also require the public security departments to issue non-criminal certificates.

A grass-roots cadres complain that this is due to the public security household registration system is not shared with other government departments caused by the result is a lot of government waste resources to verify the information of a resident at the same time, resident permits are required to produce a variety of paper documents And repeatedly toss.

The consequence of this is that after a family member of a subsistence allowance dies, his family members will continue to give him a low-deposit payment after going through the cancellation procedures with the public security household registration system. The social system will continue to grant social security until The community of civil affairs or people-care system knows this person has passed away and the subsidy will be stopped.

"We now repeat this work every day." Zhang Ping told reporters that in fact, the public security department should at least share four major changes in the population. Births, deaths, immigrants and emigrants will be greatly reduced. The workload of other lines will be greatly reduced, Citizens to apply for other licenses as long as a brush ID card, check the network can be completed, procedures can be greatly simplified.

In response, the Southern Metropolis Daily reporter learned from public security insiders yesterday that as the household registration information relates to citizen information security, it is confidential in accordance with the People's Republic of China Resident Identity Card Law and can only be inspected within the public security system according to the relevant provisions and can not be used against other Government departments to achieve data sharing.

Mayor how to say?

In addition to confidential information, do not give money without giving information

In response to the dilemma of "isolated islands of information" and the grid-wide start-up meeting earlier this month, Guangzhou Mayor Chen Jianhua made it clear that except for confidential information, all departments that do not provide information will not provide any financial appropriation. Because these services are purchased by the government, the government departments do not provide services, do not provide information, then do not provide the purchase, stop the financial allocation. Chen Jianhua also said at the meeting, ineffective work, leading to work not implemented, to identify the reasons and hold accountable.

Experience

Grid staff day tell you what is "gridded"

What is "grid management"? Open a community in Yuexiu District, Guangzhou, a grid dedicated grid staff Zhang Sijun dedicated Tablet PC, you will find in this only 0.01 square kilometers of square, a total of 11 buildings, living in 214 households a total of 903 people, the network There are 18 manhole covers, 4 trees, 6 flower beds ...

According to the requirements of gridding, any dislocation of these people, things and things should be discovered through everyday "sweeps of the streets" or resident recriminations. Zhang Sijun also regular home entry and update resident information, residents have any comments, through the grid member client input system, the other side of the district command will immediately appear.

"Street sweeping"

Every morning, Zhang Sijun will begin to "sweep the streets." Walking on the road, many residents may not be able to name her name, but to see this wearing a striped uniform, short hair fat female grid member, or nodded and said hello.

How to make the residents and even the new tenants to accept the acceptance, willing to contribute personal information, is a grid member of a challenge. To this end, the community hanging in every corner of the grid are the grid members of the avatar and QR code, so that neighborhoods swept the awareness of grid members.

So after a year of publicity, a survey was conducted in the streets. The survey shows that although most people still can not name Zhang Sijun, they talk about the "short hair, fat sister and beauties," and many neighbors nodded and said there was an impression.

"Sweeping the House"

Zhang Sijun is responsible for the second grid is a three-minute walk from the east to the west, covering an area of ​​less than 0.01 square kilometers two institutional compound dormitory, a total of 11 not more than 7 floors of the staircase, living in 214 households a total of 903 people . In accordance with the requirements, Zhang Sijun sweeping the floor every day. According to each floor of 6 storeys, each level of 18 stairs to count, she climbed more than 1,000 daily stairs.

In the vicinity of Jiefang Road, Zhang Sijun found a sidewalk on the ground floor of a broken depression, immediately with a grid dedicated domestic Tablet PC photographed, uploaded to the grid management system, and the event item is checked as urban parts --- floor tiles, Associated departments for the district construction and Water Affairs Bureau, the task level as usual. The other end of the network, the head of the corresponding functions as long as the login system can view the related complaints.

In addition to his own "sweeping the floor," Zhang Sijun also mobilized community enthusiastic residents to help. "Which houses are newly rented and which ones are mobile, they know best."

"Intimate person"

Back to the community committees office, Zhang Sijun identity has changed back to full-time social work community social workers. In the same office, there are 12 people including family planning, law and order specialists and rental house managers. Since last year, the team has been integrated into a grid staff, each responsible for a grid of information gathering and resident services, called for "residents of the intimate person."

"Help me to ask how to open a proof of family planning?" Noon, Zhang Sijun received a call from residents, she immediately contact family planning specialist to answer. In accordance with the requirements, she also regularly contact with the residents, residents need to enter the system.

In the past, there were too many vertical docking functions in various departments. Each time a full-time social worker receives a task, he can only turn over the phone and look up the file for information such as residents. With the grid data system management, as long as the full-time social workers enter the name and ID number of residents, you can find the corresponding address, cell phone, fixed line, the basic situation and other units.

Dispel doubts

How to prevent malicious use of personal information?

Public security, family planning, renting houses, streets and departments each hold the sensitive private information of residents. Under the background of Mayor Chen Jianhua's determination to open up departmental data sharing, the government's large data base is about to be completed and how to prevent the personal information from being maltreated by criminals Use it?

"We initially considered this issue." Yuexiu District E-government Office of the person in charge of the introduction, the current system settings everyone has their own specific account and password, after logging in the system at all levels of leadership authority, can only view their own area And the field of resident information, the greater the level of view data permissions, the greater the coordination of multi-sectoral authority.

In Yuexiu grid cell dedicated tablet, South reporter saw that even in the system of resident information retrieval, the result can only display Zhang **, ID No. 44010 *****, and can not display the entire content. This design is to prevent the loss of the tablet, resulting in data leakage. Mesh member Zhang Sijun can only read the information of 903 residents within the grid she is responsible for, and other grid information can not be seen.

Residents Miss Wong also suggested that when referring to personal information in government departments, like Alipay can send SMS to authorize the request of my mobile phone, so that when the access to know which department is called for what purpose, by my authorization.

This version of writing: Southern Reporter Wu Guangyu Xie Liang Hui noble intern Liu Hao