How to do a good job as a IDC telephone salesman

You can think about it if you don't make money. Very simple, generally go to the.

The so-called telephone marketing, is sitting in front of the telephone, holding the yellow pages and the like (perhaps even the "yellow Pages" should be owned), one by one, "harass" others, until someone is willing to buy the products you sell.

Such work is generally a "basic duty". This concept is more ruthless, that is, you complete the "responsibility" only "basic salary", complete no "responsibility" there is no "bottom pinene", during which I am afraid even lunch box is not provided. This "responsibility" is difficult for the average person to complete, not to mention you are a student.

How to decide, look at yourself.

Tips for approaching customers by phone

For the salespeople who are good at using the phone, the phone is a sharp weapon, because the phone has no boundaries, saves time, economy, and telemarketing is more customers in one hour than face-to-face direct marketing.

The telephone is generally used in the following three kinds of time:

• Schedule appointments with key people.

• Follow up the direct letter.

• Prompt before direct letter.

If you are familiar with the skills of telephone close to customers, doing the above three actions is of great help to your next work.

Professional phone proximity skills can be divided into five steps:

1. Preparation Skills

Before you call, you must prepare the following message:

• Potential customer's name title;

• Business name and business nature;

• Think of a good reason to call a potential customer;

• Prepare what you want to say

• Think about issues that potential customers may ask;

• Think about how to deal with customer rejection.

The above points are best to focus on the note paper.

2. The skill after the telephone is connected

Next, let's look at the technique behind the phone. Generally speaking, the first one to answer the phone is the switchboard, you should politely say the name of the potential customer you are looking for in a firm tone; the next phone call is the secretary, most of the secretary has a task-rebuffed bosses think unnecessary calls, therefore, you must briefly introduce yourself, Let the secretary feel that what you want to talk to your boss is important, remember not to say too much.

3. The skill of arousing interest

When a potential customer is connected to the phone, you brief, polite introduction of yourself, should be in the shortest possible time, to arouse the interest of potential customers.

4. The skill of telling the reason of telephone call

Depending on your potential customer preparation information beforehand, there should be different reasons for different potential customers. Remember, if the purpose of your call is to make an appointment with a potential client, don't talk too much about the sale by phone.

5, the end of the telephone skills

The phone is not suitable for sales, description of any complex products, you can not from the customer's expression, behavior to judge his reaction, and no "meet the three-point" basis, it is easy to be rejected. So you have to use the end of the phone more effectively, to achieve your goal immediately end the phone conversation.

Next, let's take a look at a sample phone proximity technique.

Sales Staff: Hello. May I trouble you to receive General Service Director Chen.

General Office: Hello. Which one would you like to speak to?

Sales Staff: Please director Chen to listen to the telephone.

General Office: Excuse me, are you ...?

Salesperson: I am Wang Weizheng, the business director of Dahua company, and I want to discuss with director Chen about how to improve the efficiency of filing documents.

Wang Wei, the salesman, is using more authoritative reasons--improving the efficiency of paperwork--so the secretary will quickly connect the phone to Director Chen.

Director Chen: Hello.

Sales staff: Mr. Chen, hello. I am Wang Weizheng, the business director of Dahua Company, the company is a professional manufacturer of document archiving, we developed a product that allows you to find any person in the file within 10 seconds of any information you believe will make your work efficiency, can be greatly improved.

Wang Wei is in the general office of anyone in 10 seconds to obtain any information in the file, to arouse the interest of director Chen. When talking to a prospective customer on the phone, the salesperson should pay attention to the following key points: ① when talking with a smile, although the other side does not see your smile, but the smile can spread through the voice to each other. ② often address the name of a prospective customer. ③ to express enthusiasm and enthusiasm of the service attitude.

Director Chen: 10 seconds, very soon!

Sales staff: The director of the time is very valuable, do not know you next Tuesday or Wednesday, that day convenient, let me explain this product to the director.

Director Chen: Next Wednesday two o'clock in the afternoon good.

Sales staff: Thank you, Chen, next Wednesday two o'clock in the afternoon time to visit you on time.