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Marketing, according to the level of information collection and intervention in the process of consumer purchase decision, divides the commodities into high involvement and low involvement. High-involvement commodities usually refer to goods that are relatively expensive and consumers need to pay a larger fee, such as houses, cars, and digital products such as watches and higher prices. Conversely, like ordinary fast-moving consumer goods, such as beverages, shampoo, such as goods, the price is relatively low, function and function at a glance, usually fall into the low involved commodity category.
For consumers, to buy high involvement in the product, the decision-making process is relatively long, it may be necessary to collect a large number of relevant commodity information, compare the different brands of similar products, and to have experienced people to consult, and then repeatedly balanced, and finally in a number of possible alternatives to find an optimal solution. The information of the commodity is the most need of the consumer in the process of buying and deciding such goods. Information is not the same, the impact of high involvement in the sale of goods is the biggest obstacle, but also engaged in the sale of high involvement in product people need to deal with the most good problems.
Today's internet era, the network brings together a large number of various kinds of commodity information and the use of existing users experience information, this kind of information dispersed in different sites and sites, and from different angles, various and commodity-related. More and more consumers are starting to get information about goods on the Internet when buying decisions about high-profile purchases. The search engine provides the possibility for the consumer to obtain the effective information from the massive information. It is with the help of search engines such as Baidu, consumers can get the information they need to identify, selective analysis, so as to support their shopping decisions.
In addition to the high involvement of products, some of the relatively low price sensitivity of the products, such as MP3, computer consumption, and so on, because of its large price changes, consumers usually out of the principle of saving money and after-sales service to provide convenience, will also use search engine tools, to seek different market product quotes and service evaluation, around, Find the right business.
To point out, in terms of network marketing, for the sake of cost, some low involved goods are more suitable for online sales through the network without shop. And the high involvement of goods, it is not very suitable for this way. For high involvement in the network marketing of goods, only from the provision of information to find a breakthrough point, as far as possible to eliminate consumer shopping decision-making process of doubt, as far as possible to achieve online and consumer information interaction, access to consumer feedback information, and provide further advisory services to drive online communication into offline transactions.