How to improve the experience of website users

Absrtact: Improve the user experience of the site from the observation start. The user experience is a word that is now being abused by everyone. With the introduction of Baidu algorithm, we can also feel, Baidu consciously put everyone, user experience this aspect leads. Then there is

Improve the user experience of the site-starting with the observation.

The user experience is a word that is now being abused by everyone. With the introduction of Baidu algorithm, we can also feel, Baidu consciously put everyone, user experience this aspect leads. So, is there a very important question? How do we improve the user experience of our website?

Before I talk about these methods, I would like to share some ideas, to improve the site user experience effect this to explain, let everyone see how I think. If we want to achieve a goal, in the interconnection, should start from the observation.

1, the user experience of the site first from the observation start

Before I do anything, I will start from observation and improve the user experience of my site. Let's take a look at the sites that are doing well and how their user experience is done. And then what can we learn from? Here I ask you, you think which Web site user experience is the best? There is no form of a set, reading comments on the watercress. Playing microblogging is Sina Weibo. Forum or more easy to patronize Tianya forum. Buy something what is to Beijing east, Taobao. I am these places, but maybe you are not, anyway, you have a place you often go. Then we just need to look at what we often do.

2, improve the website user experience effect-perfect function

Sina Weibo, Tianya forum, watercress, and so on the user experience of these forums, first of all, from the beginning of the function, found it? These sites are to meet the needs of the people on one side will be allowed to go. In terms of cultural words, that is to be able to produce value. So in order to improve the user experience of our website. Then our site also has to be valuable. Here is an example to illustrate. 114 Check the standard net is my website, is a website that inquires the trademark. Then the provision of trademark inquiries, is his functional performance. My site has the following micro-innovation: first, the speed of the query than the Trademark Office can be 30 seconds faster. The second innovation stems from, do not have to determine their own trademark classification, we used the induction, summary, classification method, greatly improve the operational efficiency, you need to enter the trademark industry, the traditional query can not do this.

3, improve the website user experience effect-perfect experience effect

We said that the user experience can not be separated from the function, and then we in the traditional function of doing some micro-innovation, then can greatly improve the effectiveness of our user experience, that is only on the one hand, we can also from the use of the effect to improve their own user experience. Still give our website 114 check the standard net. When someone enters our website, in the process of use, some people are suspicious of their inquiries, not sure, at this time, you can directly click on our online Staff button, and they get in touch. Or you can click on an "online call" button to consult our online staff.

And also set up a special, free to help you query a column, you can put your brand name, input into this column, we will have professional staff to you to query, and then show you a query report. We will also be in the same day to query the staff, smoking a lucky friend, we help him register for free trademarks, and so on, these are our use in the process of some micro-innovation. This can greatly increase the user's experience effect.

4, improve the website user experience effect-let user form Interactive

At present, there is no interaction in the Internet, which cannot form cohesion. So to give our users a communication, interactive platform. Then is not the provision of a kind of platform is over, of course not. We are looking for people in the industry who are famous and have their own professionals in every industry. Have their own opinion leaders. It's like the name V of Weibo. The celebrities in the forum, we just have to find them. Let them form the vane on the platform we provide, so how can we get him to come to the platform we offer? Or, to make them feel like opinion leaders, whatever, you give them a reason. This is actually the best reason to look, and now celebrities are particularly happy to do it. This is the application of individual characters in the tipping point.

Summary: Improve the website user experience, from the micro-innovation function + micro-innovation use effect + user interaction, this three big aspect goes to solve, then your user will more and more love your website, remembers some big Fangtong, also need us to monitor constantly, the user in the process of use, where encounters inconvenient place, To where particularly like, for our favorite add-bit service, for inconvenient places we gerze can.