Operating Online mall is a general online mall, a major problem, why? Because operation this part is the main profit point and difficulty of the enterprise.
How to run the online mall? We'll tell you 3 points:
First, analysis of our products, our products are fast or slow sales goods? What kind of products do we put in the crowd? What do they need to package the product?
Second, analyze consumer consumption habits; what are their requirements for the façade of the site building? What kind of shopping processes and ways do they prefer?
Third, do our service, now is the service of society, the Community's goods have already satisfied consumers, if you want to attract them, you have to give them the reason to choose you.
Next we talk about how to operate our mall in practice.
We take Shanghai Weibo as a case, Granville Bo Group (www.v5shop.com.cn) was founded in 2002, since its inception, has become the country's most technical strength, http://www.aliyun.com/zixun/aggregation/32063. HTML "> Market share of the highest e-commerce systems and service providers, the group under the jurisdiction of the Weibo network, Weibo software, Boone Information, Weibo electric business, Weibo business school and other core enterprises, as well as the holding of Heng Wei Technology, business network, such as several companies. Group of companies adhering to the concept of mutual win with customers, has successfully served hundreds of thousands of of corporate customers and individual users.
Shanghai Weibo consumers are big sellers and small and medium enterprises users, how they seize the customer's that?
First, the mall's front show must be a service to show the form of customers like this style,
Second, the specific analysis of what the customer needs is what kind of shopping flow, the site display must be logically clear, descriptive detail
Four, good customer service, whether pre-sales or after sale, customer is God
Five, do a good job of extrapolation, extrapolation is to allow your customers to see you as much as possible, anywhere in their access.
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