How to return to the talent network better

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Regardless of any industry website, want to do long-term business, are inseparable from the maintenance of customers. To the talent network, these customers are the business unit that publishes the recruitment information on the talent net by paying. There are a lot of sites like the use of waiting for customers to actively feedback, complaints methods to solve the user's problem. This passive problem-solving situation often has a bitter taste in the decision to renew the customer. Because most customers don't have the energy to think about your site's problems, they will only pass the effect to decide whether to renew the fee. Therefore, in the process of operating talent network, we need to use a return visit to maintain the customer. How to make a good return visit?

Before return visit:

1, check the content

It is necessary to check the customer's recruitment content. Do not have to do anything to prepare to call blindly, this part is mainly to check the content of the user published there are no more serious errors, such as whether the contact is complete, work long, the treatment is clear and so on.

2, check the resume reading volume

This is a problem that must be paid attention to, there are many companies in the talent online recruitment, but they are still more accustomed to accept the traditional way, waiting for the phone call. For the online delivery of the electronic resume, did not see, and how long to see, which is also a cause of bad results.

3, the profession, the position understands

Different industries have different difficulties, different companies have different views on different positions. But before we return, we need to know a little bit about the status of the industry's employees, including the salary range, skill requirements, and so on. Perhaps some companies just set up this position, will not be clear about the position, the treatment is not easy to grasp, so will cause no one to apply for the situation.

Official return Visit:

1. Determination of Return visit time

Generally now the talent network adopts the way is a monthly, Package quarter, package year. In the return time can not be too frequent, nor too long. Of course, this is mainly to consider the issue of human resources, in conditions permitting, a return visit every month is enough, for people who are eager to recruit but not the person's customers can be increased. And a return visit of the best time in the user to renew the first 10 days above the time, so as to ensure the effect, and will not return to hit the renewal fee, so that users feel that your return visit too abrupt.

2, use and effect inquiry

A return visit to solve the first problem of course is the use of the site customers have any trouble, if it is a number of operational issues to be timely guidance to users. Then is the recruitment effect of the problem, for most bosses, the effect will certainly not imagine good, do not be nervous, most bosses are like this, but they hope to get a better return, mainly we have to figure out how many people cast a resume candidates, whether the recruit people.

3. Problem analysis

If the effect is not, we must communicate with customers on the spot to find the problem. We have had a return visit before doing those preparations, to eliminate the lack of resources on their own website, you can analyze from this way, the customer has to read the resume of users in a timely manner, customer recruitment is a scarce personnel, customer recruitment to give the treatment is not clear or too low. Generally this can get better improvements, of course, if it is the site itself, to promise to help users to solve as soon as possible.

4. Plan for the future

In addition to the understanding of the status quo, in return to consult customers on the future recruitment has no new plans, this part of the data on the development of the back of the site is a step forward, many sites in a return visit can not do this.

After return visit:

1, solve the problem

After a return visit of course is to solve the user's problem, the general problem will be not how many people apply. At this time, customer service can actively search for the latest registered job seekers, find a consistent orientation of the user, recommended that they can go to these business consulting to see.

2, the collation of data

After a round of data statistics, the problem is categorized, you can get a general understanding of the development of the site, and then can improve the way of development, reduce the probability of causing problems. and return to the process of the "Plan for the Future" is also the focus of the introduction of the recruitment plan, can even be used to the job fairs.

This article by Suining Recruitment network http://sn.0516zpw.com original release, reproduced please specify.