HP after-sales service network will cover 1049 cities in China
Source: Internet
Author: User
September 27 Morning News, China's HP announced today to launch a three-month "double Hundred action" notebook computer after-sales service. The project mainly includes the "four-free" service for teachers and students of hundred universities, and the introduction of 10 activities in 10 key cities. The HP service network plans to cover 1049 domestic cities by October. It is reported that HP will be in Hefei, Nanjing, Chengdu, Chongqing, Hangzhou, Xi ' an, Wuhan and other cities in hundreds of colleges and universities, including testing, cleaning, maintenance and BIOS upgrades, including notebook computer "four free" service. In addition, HP will be in Beijing, Shanghai, Guangzhou, Shenyang, Jinan, Xi ' An, Chongqing, Wuhan and other 10 key cities, the "four free" service into the community, business district and other areas. In this event, HP will also be the top 10 supervision Ambassadors, 10 service star and 10 best service recommendations. In the event, HP will open new service stores in the country, expand the service network coverage. Hewlett-Packard has more than 500 service centers in 470 cities in the country last year, with more than 1000 service centers and more than 4,700 engineers in more than 950 cities this year, according to Chen, director of customer service at HP's information products group. At the end of October, Hewlett-Packard's authorized service center will have 1049 cities in China. HP also launched a "gold commitment": For all repair users, in the warranty period, since the date of delivery repair 14 working days, due to HP reasons can not be properly repaired, users can choose to replace the new HP-specific models. (Yat Yun)
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