Hui Buy shopping mall: The Electronic Business era after-sales service is the key

Source: Internet
Author: User

The advent of the electronic commerce era not only changed the business world, but also changed our consumption habits. In the past, in the traditional economy, consumers always play the role of disadvantaged groups. In the choice of goods, always passively by the business led by the nose, the sale of discounts came in droves, and the choice of goods is always limited, subject to geographical, regional and time constraints.

With the rapid development of the Internet, a new era of E-commerce has come, it has subverted the consumer world, so that customers have the right to choose. Without the region, business hours and many other restrictions, the choice of space is also unlimited, as long as the network, you can easily buy global goods.

True, the popularity of the consumer-electric business model today has benefited tens of millions of consumers, leaving them out of passive shopping. Users get preferential prices, but after-sales service has been a headache for consumers. On the one hand, is the quality, on the other hand, because the network can not see the physical, unable to try to wear, trial, worry about the size and other reasons do not meet their needs. These reasons make after-sale protection the dominant factor for consumers to choose whether to buy. Whether a website has a perfect after-sale service system has also become the key to win the loyalty of customers.

As a professional home shopping platform, we buy shopping mall to build a set of perfect pre-sale guarantee system to make it in many competitors stand out. Hui buy Mall at home and abroad has tens of thousands of brand suppliers, can do from the factory direct purchase, so as to provide consumers with 100% of genuine protection. At the same time, the mall since its inception has invested in the construction of the industry's largest telephone online customer service center, 24 hours a day to provide services to customers. Not only that, Hui-buy mall also has a perfect self-built logistics system. Based on professional logistics team and convenient channel, the basic realization of delivery to the township, the country especially the rural market seamless coverage of the special advantages, so that the shopping mall in the "Security logistics" and "efficient logistics" can greatly meet the needs of consumers, to better quality, more intimate service, to win more consumers.

In order to further protect the user's rights after the sale, to reassure consumers of shopping concerns, Hui shopping mall also promised to customers door-to-door, cod, 7 days free appreciation period. In addition, the preferential shopping mall is the first in the Beijing Consumer Association set up 2 million yuan in advance to pay security deposit, the maximum extent to protect the legitimate rights and interests of consumers. And by virtue of many years of China's consumer market, the sharp judgment and forward-looking technology development and media development capabilities, to consumers to pass the "Hui buy life" concept of consumption.

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