In the choice of online home appliances, must be aware of the additional charges in advance

"Originally is the figure price has the advantage to buy an air-conditioner on the internet, did not expect to send home in unexpectedly open to 300 yuan installation fee." The depressed Mr. Yuan finally paid 50 yuan of freight to return the air conditioner back. To this, the consumer association reminds, in the choice net buys the home appliance, must understand beforehand the commodity installation fee, the return fee and so on additional charge item. "Our neighbors in the mall to buy air-conditioning, people are free to send home to install free of charge, how to buy the air-conditioning on the internet but to charge before installation?" "Lives in the wrong Port Ridge two road of Mr. Yuan introduced, a few days ago, son in Jingdong Mall to him and his wife to buy a tcl air-conditioning." August 14 morning, the air-conditioning smoothly sent home, but the old couple has not had time to be happy, depressed things came.

"The staff responsible for the delivery of the installation of open mouth will be 300 yuan installation fee, we asked him how the price is set, the staff said the company so stipulated." "Mr. Yuan said, the son itself is a figure price has a certain advantage in the Internet to buy air-conditioning, the result of so much more than 300 yuan, even more than in shopping malls physical stores to buy more expensive." Mr. Yuan's son thought that has not expressly to add the installation fee, therefore refuses to sign the goods request returns, the result did not expect even returns also to pay 50 yuan the return freight. This, Mr. Yuan home air-conditioning did not Ann, but also lost 50 yuan in vain.

Reporter Login jingdong Mall website, Mr. Yuan's son purchased the air-conditioning page, in the installation notes that "manufacturers provide door-to-door installation, support services within the scope of free labor costs", "according to your installation environment charge a certain amount of accessories material costs" and other provisions, However, the specific calculation method of the charge is not indicated.

Consumer reminder, in the online shopping, do not be displayed on the Web page of the low price confused eyes, or to pay more attention to there are other hidden, additional charges items. Gome store staff suggested that in the specific installation process, consumers should also try to create conditions to reduce the installation process, because each process may charge a corresponding fee, so reduce the process can reduce costs as much as possible.