In the eyes of customers excellent website construction company should have five major qualities

Source: Internet
Author: User
Keywords Website construction

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As a webmaster, because of limited technology so that I put more energy in the management and operation of the site, and for the construction of the website to the professional website construction company, like a sentence said: "Professional things should be given to professional people to do, so you can give full play to the advantages." "So in the website before the official launch, with a lot of network construction companies have played a lot of dealings, but also the industry has more immediate understanding and views."

Often see a lot of articles to explore how the Web site construction companies to become excellent, so as to win more customers. But these articles are mostly in the position of the network construction company, and this "only the edge of the body in this mountain," the discussion is difficult to represent the most authentic views of customers, 11545.html "> We need to listen to the views of customers, so as to make the discussion more comprehensive and objective, but also to the network to build the company to more real customer feelings, It is beneficial to improve and improve the service level of the industry. Combining my experience with the network construction company, I have summed up the requirements of the excellent network construction company for five major aspects:

First, excellent cost-effective

In fact, most of the online companies in the market are behaving in a way that is disconnected from the reality of the market, many companies still cling to the idea of "make a single slaughter," and in fact, most of the customers already know the industry far more than before, this practice will only allow customers to receive your quotes and promotional "at a respectful distance", Because we know this is simply to "kill" the customer. Based on this, the excellent network construction company should fully recognize the market status quo, in line with the principle of customer responsibility, to provide more in line with the actual price and build the station program, so that customers enjoy better price. In this way, when the formation of a good reputation, by virtue of the growing number of orders can make the company profit is improved, rather than let the customer after being slaughtered to warn others not to cooperate with you.

Second, in line with the actual customer construction station plan

Need to find a website construction company's customers will have two characteristics: one is more attention to the site, hope that through the site to achieve some of the purpose of the preset, so the requirements of the site will be more and higher; the other is their own in the specific technical aspects of the station has insufficient, can not according to their own wishes and assumptions of the website design, Therefore for the network construction company's technical requirements will be relatively high. For this consideration of the customer, website construction companies need to be in the design from the customer's needs, on the one hand, in line with their needs and practical pragmatic solutions, on the other hand to show their own technology, so that customers in the process of cooperation to strengthen the network to build the company's goodwill and recognition, so that cooperation more smoothly, At the same time it is also conducive to network construction company's Word-of-mouth marketing.

Third, respect and reflect the wishes of customers

Often some website construction company and customer cooperation is not pleasant, this is due to the completion of the work, at the same time for the customer's needs and opinions not enough, resulting in the order after the purchase of their own rapid design, in the process did not do timely and regular communication with customers, resulting in the completion of the customer's dissatisfaction, And the time to make changes is much more than usual. Therefore, a good website construction companies need to be in the construction of the site to do timely and regular communication with customers, listen to customers for the design of advice, so that in peacetime can be quickly in accordance with customer comments to modify the program, so that the construction of faster and more efficient, but also let customers experience a sense of respect, enhance the relationship between the two sides.

Four, the customer is rich in the function of help design

Because many find web site construction companies to build the site of the customer's own technology and design concepts have deficiencies, so they are often the site's design deficiencies. The excellent network construction company should not only just follow the customer's request to finish the work, more should play their own professional expertise, according to customer demand, timely suggestions to improve their views, for some customers do not take into account the function of the module, such as the initiative to the customer, so as to produce a more functional, practical Web site, this "active type" Service attitude most able to impress customers in the hearts of customers to establish a good corporate image for the follow-up of continued cooperation and word-of-mouth publicity to accumulate more "bright spots."

V. Timely and effective tracking service

For the website construction Company, the completion of an order is the completion of the task when the user does not receive the feedback. For users, the site in the operation and use of the process, because of their own technical shortcomings will always encounter a variety of problems, especially when the actual use of the process with more new ideas, users want to improve to achieve these new ideas and so on. These are both challenges and opportunities for website construction companies. Excellent website construction companies should be able to create "user profiles", after the completion of an order can have a dedicated customer tracking, listen to customer follow-up comments, and timely help to solve the problem, give the use and operation of the recommendations, these are for the network to build the company "bonus points" to obtain more user evaluation methods, And this way more for the network to build the company to bring a good reputation, by virtue of customer introduction to the spread of customers, can bring more orders business, is really a "small investment in large output"!

This article is from Shanghai website Construction www.bingoidea.net Reprint reservation.

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