Industry most afraid of their own life: Easy Express want to do logistics field of "where to go"

Traditional express orders generally to go through the following process: Call the national General dispatching center, transfer to the regional branch, transfer courier. In the last part because verbal engagements are ambiguous and non-binding, there may be a significant delay before the completion of the collection Act. The length of this chain is a huge loss to both users and courier companies.

Easy to express the intention to express electronic under the trend of a single popularization, from the user and express Company two point of view, the customer orders, order management difficulties and two or three line Express company exposure rate is insufficient, the higher the cost and lower efficiency.

For users, easy to express is the first domestic support based on LBS single Express application service platform. They are currently with the rhyme Tatsu, Qualcomm and Daily Express in Shenzhen, the pilot electronic orders, users can easily express mobile phone application orders, and looking for the most recent courier from the pick-up point to receive. And like Shun Fung such integration into its own terminal distribution system, they will be their application and courier of the mini printer docking: Mobile phone orders, the recent courier portable Mini printer real-time out of the single, to avoid the trouble of face-to-face handwritten express single. The first phase in the North Canton and deep area and cooperation, will soon begin system docking.

Easy to express will be uploaded according to the actual courier data to build courier, express Company evaluation system, and when the user orders to provide express prices and according to the average data given by the estimate time. After the application of orders will immediately generate order information, its collection will also affect the express evaluation, compared with the traditional telephone booking oral agreement, courier companies and Courier will pay more attention to this information.

In the enterprise, their slogan is "to occupy the front desk." The company front desk is the daily contact, the management Express density highest crowd. Easy to express in the next version contains Enterprise express orders and reconciliation management functions, for the enterprise to provide an electronic courier management Services. For these users (most women), easy to express a special integration System (the next single to get points), a certain number of points can be exchanged for goods, in order to enhance the user's viscosity through it. Orders through the reception can be made through the application of the built-in account system to share to the need to follow up the staff.

Shun Fung existing more than 5,000 call center operators, 16 centers, high cost. According to Easy Courier Market Director Han Xuezhong (Charles) described, they and a tee (Shentong, Yuantong, Qualcomm and Rhyme Tatsu) headquarters have communicated, the other high-level consensus is that, although the pattern is not clear, but the future must be similar platform to reduce both costs. "The industry most afraid of is their own life." Charles said so.

Annual income of less than 5 billion yuan express companies, in the industry is called two or three-line express. This is the level of the express industry accounted for the largest, both national-type Express network also has strong regional express. Express industry is in an accelerated integration, elimination of the development phase, profitability and development prospects is a first-line company under pressure is very important assessment indicators. For the country-type Express, the industry generally recognized a break-even point is the daily average business volume. According to the July 2014 issue of the "Express" magazine, five years ago the industry's break-even point in 300,000/day, with the average price of a single item has shrunk by 42%, the balance point number has grown to 80 to 1 million/day.

In addition, the National Post Office commissioned 0 Research Advisory Group on the first half of the 2014 Express service satisfaction survey shows: Express delivery service satisfaction to the total score to improve satisfaction of the contribution of up to 0.65 points (total score increase of 1.1 points). Customer Service hotline acceptance less than 70% (compared with the 2013 result has fallen), and through the mobile phone client or micro-letter under the single Emerging Express service satisfaction is very high, to 83.9 points.

The core of the above information can be summed up as--order volume and range of investment is the lifeline of the courier industry. At the same time with the emerging express delivery services, easy to express the exposure platform role can help two or three line excellent enterprises to increase exposure rate, and intuitive price, speed information to join the system. And LBS under the single direct help enterprises to avoid the industry's traditional high cost of artificial call system.

He said that easy delivery is not currently considered as a handheld terminal: "Only on the platform, the workload is too large, we hope to do it fine, do special", "and where to solve the tourism industry information centralized display, comparison, easy to express the logistics industry to solve the large data platform, to do the logistics sector where to go (parity + Large data and drop by taxi (LBS order) ".