Insiders say more than 20% of the express loss is inside

Abstract: Insiders say more than 20% of the express loss is inside Express lost, the switch in the express industry has been common, but in recent days to many bursts of courier inside cases, the industry insiders said this phenomenon has become the unspoken rules of the express industry. and consumers vote

Insiders say more than 20% of the express loss is inside

Express loss, the switch in the express industry has been common, but in recent days to many bursts of courier inside case, there are insiders said this phenomenon has become the unspoken rules of the express industry. and consumer complaints are mostly dumb to eat coptis, the value of tens of thousands of of items may be lost less than 100 yuan.

Yesterday, China Express Consulting Network chief advisor Xu to reporters, in all shipments lost situation, more than 20% is staff internal theft, and similar cases occurred in the joining system of the Express company.

Shock: The iphone was replaced with bricks

There are consumers in the online shopping, finally received the express is brick, mineral water and other irrelevant products, consumers will be targeted at sellers. In recent days to many of the courier inside cases, so that consumers recognize the trick. Yesterday Xu to reporters, "more than 20% of the express lost case is staff internal theft, which is still conservatively said, some express company even reached 40%."

According to media reports, a Beijing house anxious to send a business point manager Sun secretly will mistakenly sent to its site express open, and tiles replaced the package in the mobile phone, and then send the package. After discovering that it was easy to make a profit, the manager joined two couriers to intercept the express package, using tiles to switch jewelry, health care products and other valuables. Until the company came to the site inventory was found uncovered, recently 3 people appear in court.

And in Tianjin, a courier company in the delivery of a courier to the station to find more than one package, in fact, this package is sorting courier staff wrong on a car in Tang, Tang MoU opened the package found inside 6 iPhone4 mobile phone and stolen. Although the company found that a package was missing, the loading office was located in the blind spot of the internal monitoring system.

And the National Post Office data show that 2011 Express delivery delays, receiving and delivery services, express loss and the internal shortage of effective complaints more than the previous year there is a larger increase, 3 of the problem accounted for the effective number of complaints 89.6%, of which the express lost and the internal pieces of the shortage increased by 6,148, growth 236%,

Analysis: More occurred in the joining System Express Company

For the express company frequently burst of inside behavior, yesterday Xu to reporters that, compared with the Self-employed express company, these inside cases are mostly in the franchise of the Express company, the headquarters of its site constraints and supervision is not enough to cause its management loopholes. He said that the deep-seated reason is that the express industry is now homogeneous competition, the industry price war is fierce, and enterprises are facing the labor force and other aspects of the rising cost of the situation, in the recruitment of unavoidable loopholes, such as the lack of audit staff identity, training, and so on.

Reporter yesterday survey also found that some express site is a workshop-style business, the boss also acts as courier, and these sites staff mobility is large. Prior to the news that some of the express site even people with goods together "human evaporation." On the other hand, because some express site recruitment conditions are very casual, some courier even before the theft and other acts were expelled, you can switch to another courier company.

Therefore, Xu suggested that the current express industry in addition to improve the induction training system, but also should be established as soon as possible the system of practitioners blacklist. Once the courier is found to be stealing and other acts, you can not engage in the express industry any work. In addition to the role of warning and deterrence, can prevent The courier "Job-hopping Mobile crime."

Claims: Evidence of retention of valuables

It is understood that, although the consumer lost is the iphone, famous paintings, such as the value of thousands of or even tens of thousands of yuan of items, but if not to express the insured or purchase insurance, express company only to the industry-specified 3~5 times the freight as compensation, most less than 100 yuan, many express companies also feel very helpless. A courier company site boss said, if the consumer is not insured also requirements in accordance with the original price compensation, the express company bear the risk is too high.

In this regard, Xu that the courier company to do to remind users of the responsibility of insured or purchase insurance. He said, in fact, in foreign express companies are also more in accordance with 3~5 times the freight compensation, but the foreign Express company's safety measures relatively perfect, express loss probability is lower. More importantly, the current domestic express compensation related to the laws and regulations are still in the missing state, for no insured or purchase insurance of the loss of how to pay and no clear provisions.

Some lawyers suggest that consumers should not post their valuables by express mail, if necessary, it is best to carry out the insured goods, and to retain the relevant documents and photos, videos, as evidence of future claims.

The ghost phenomenon of express company is exposed frequently

13 UPS employees use the company's DWS system (volume measurement, read code and weighing system) "two times weighing small weight" loophole, liyingwaige, the seizure of ups freight nearly tens of millions of dollars.

Beijing A courier company 4 sorting staff while sorting parcels, after the theft, hidden in the cuffs back to the dormitory.

Shanghai, a courier company employees use their positions to sell the personal information of customers to criminal gangs, partnership posing as courier fraud consumers.