It is imperative to introduce the performance test for the weak IT support force in electric business enterprises

December 19, 2012, Dcci issued in China, mainly involved in E-commerce enterprise operation core Indicators, data display (Figure 1): Beijing East 2012 total turnover of 60 billion yuan, the cat 2012 total turnover is expected to be 200 billion yuan. 2012, Suning Electric quotient revenue accounted for total revenue estimated 13.2%, Gome electric quotient revenue exhibition total revenue forecast 9.51%.

There is no doubt that the electric business model for the enterprise to create a favorable promotional channels and access to a wider consumer audience of the convenient platform, but also for netizens to bring fast and affordable shopping experience. According to the DCCI Survey statistics (Figure 2), 2012 per capita net purchase amount of 5638 yuan, compared to 2012 per capita net purchase amount of 4403 yuan, increased 1235 yuan, China's domestic network shopping market scale is increasing trend of the year.

　　

Whether it is a business, or a c2c,2012 years of trading volume is enough to make a raspberry. According to the relevant statistics, in 2012, "Double 11" Taobao "since the creation of the festival", starting from November 11, 2012 0 o'clock in the first minute, there are nearly tens of thousands of people into the day Cat Mall, 10 minutes later, Alipay transaction amount exceeded 250 million yuan, 37th minutes, Alipay total turnover of more than 1 billion yuan, As of November 12, 2012 21:20, the Day cat "double 11" promotional turnover has exceeded 17 billion yuan ...

When the electric business enterprise earns a full pot overflow, crisis also followed, Taobao last year, "Double 11" has not kicked off, Alipay is "Beach", when users enter the payment page, Alipay tip "system busy, temporarily unable to pay", until about 9 o'clock November 11, 2012, "Alipay system has been unblocked" The SMS notification party is sent to the Taobao user client. Coincidentally, Jingdong Mall's server also failed to withstand the surge during the promotional period of user access, due to server paralysis, resulting in a short period of time the site can not open.

IT support power of electric business is more important

The present situation shows that, compared with the brand promotion and logistics promotion, most of the electric dealers do not do enough in the technical support of the website program development and server stability.

by comparing the 2012 dual 11 day Taobao and Jingdong Mall access response time trends and usability trends (see Figure 3, Figure 4), we draw the following conclusions:


in the Double 11 day 9:00-12:00 and 18:30-24:00 this time period, Jingdong mall than Taobao response time is long. Taobao in the double 11 15:00 response time to reach the peak value of the day, may be the most user visits this period of time, resulting in server pressure too much.

Jingdong Mall in the Double 11 day 10:00 availability to reach a day of low peak, its availability is less than 85%, and after 13:00 usability slowly improved. The response is extremely poor in this time period for server reliability and stability. There are many reasons for this, and it is likely that during this period of time the user access volume soared, resulting in server paralysis and so on.

By comparing images, we see that the responsiveness and availability of the site is critical to improving the user experience. Therefore, the electricity quotient considers the website development question, must do three: one is to do a good job of server and Web site performance monitoring, at any time to estimate the growth of the site, make full preparation; second, when the site users grow, to upgrade space immediately; third, to do a good job, when the site needs to deal with the surge of user volume To consider the feasibility of a standby site, while analyzing which server access, which server access is low, so that the rational allocation of resources to use.

Introducing regularization Performance Test

We see that the excellent electrical business enterprises in the early days of its inception, has taken into account the performance of IT systems construction. Alibaba and Taobao, for example, are the main reasons for their upright spines in two consecutive years of "Double 11", and there is no major performance failure problem. However, compared with traditional enterprises, the unique characteristics of electric business enterprises also require its performance testing program to constantly adapt to the electricity market size and the growth of the number of users.

Wanghuihui, pre-sales technology manager of software division, China Hewlett-Packard Co., Ltd. the electric Business enterprise needs a set of specific performance test solutions to deal with the three main characteristics of the electric business enterprise: One is the high user concurrent quantity of the electric quotient platform, the other is the transaction time concentration of the electric quotient mode, and the third is the safety protection of the electric quotient platform exposed to the public platform. ”

"Taking into account these three points, HP Electric quotient solution put forward the concept of life cycle, to help the electrical business to circumvent these three problems." Specifically, we have to do the first two aspects, one is to achieve complete performance testing, in the real business has not started before, do a very close to the reality of the simulation test; second, when the system is on-line or after testing, to achieve real-time monitoring and tuning. Summed up is that all the incident before the preparation, after the monitoring and adjustment. For the 1th, HP based on the national and global pressure generation point, can help the electric business enterprise, Third-party payment system or network silver system, to provide unlimited geographical, unlimited number of performance testing, and in accordance with the different user scale of the electrical business Enterprise, provides a flexible performance testing program. Wanghuihui to reporters. "Through the introduction of Hewlett-Packard Solutions, we hope to help the electronic business enterprises to improve the usability of the site at the same time, for consumers to create a better user experience for the entire electricity market, the steady and healthy development contribution." ”

It is understood that in order to better understand the status of the electric business it, Hewlett-Packard Software joint China Information Network launched the "Electric Business IT Status survey" activities, the first participant in the daily to receive 30 yuan in charge. Event Details: http://vote.cio360.net/test/html/1/118.html