Italian leather shoes wear for half a month on the degumming of leaking stores to argue that the normal

Italian leather shoes only wear half a month on the degumming of leaking stores: new leather shoes degumming leakage is normal "spend hundreds of dollars to buy the Italian leather shoes, only half a month on the leak, the store only agreed to repair not to replace, and then simply even repair is not willing to."　　"A few days ago, consumers call the commercial newspaper Consumer Rights protection Line 6624315 said, she added in the new village Italian store bought a pair of leather shoes, just wear a few day to degumming leakage, store not only not actively deal with the business, door-to-door mediation, store simply unwilling to repair." The newly bought leather shoes are only worn for half a month. Ms. Yang told reporters that May 4, she added in the new village Italian leather shoes store spent 369 yuan to buy a pair of leather shoes, 21st degumming leakage, "the other shoes to wear, add up to wear not more than a week time." Ms. Yang sent her shoes to the store for repairs.　　May 24, Ms. Yang took back the repaired shoes, can take back to wear a day, found that the soles or soaked in water.　　May 25, she again sent shoes to the Italian store repair, and asked not to affect the appearance of the shop was refused. Industrial and commercial home mediation store unwilling to repair the reporter immediately contact new add Zhai Italian stores, the shop staff said that Ms. Yang bought shoes do not exist quality problems, has been repaired, there is no leakage, and said that it is impossible to repair, more unlikely to replace, "unless the consumer to send authoritative department quality inspection, if it belongs to the problem of quantity, Store will be within three packs to give replacement or return.　　"May 26, the reporter contacted the Yi er Kang Co., Ltd., the company after sales customer service Zhang said, will contact the store to verify the situation, 4 working days to give a reply.　　May 27, the reporter contacted Wudang District Industrial and Commercial Bureau high-Tech branch, industry and commerce law enforcement personnel Mr. Sun and consumers to the shop, the store insists that the shoes have no quality problems, degumming belongs to normal, do not give replacement.　　Mr. Sun said Italian leather shoes complaints, more complaints than other leather shoes, Ms. Yang bought shoes whether the quality problem, the industry and Commerce Department without professional technical appraisal, can only coordinate, once the store insists that no quality problems will not be returned, replacement or repair, industry and commerce can not take coercive measures to deal with. Italy: Contact store repair, until the consumer satisfaction 17 o'clock yesterday, Ms. Yang again called the consumer rights station said, the Italian company has contacted her, to her and the store coordination, which makes her puzzled. "They want me to coordinate with the store, I have coordinated, the business sector has coordinated, but the store is not properly handled."　　Ms. Yang said, now the store either returns, or replacement, or she will continue to the level of business sector complaints. Yesterday 17:25 P.M., Yi Er Kang Co., Ltd. customer service Zhang called the reporter said, has contacted stores to repair the consumer, the store reflects that consumers are not satisfied with the repair, they will further coordinate the store to consumers to deal with, until the consumer satisfaction.