Ixwebhosting Host Create ticket tutorial

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Ixwebhosting host launched the Chinese station, there is said to launch Chinese customer service, but, the introduction of Chinese customer service will take some time, in the absence of the introduction of Chinese customer service, if we have problems, we need to contact Ixwebhosting official, then, To avoid dealing with Ixwebhosting's official ticket. What is ticket? Ticke is the official contact with their tools, which is also a common method of foreign host, they do not like QQ chat tools, if the host problems, need to communicate with them, then, you can only through the ticket to carry out, How do you create a ixwebhosting ticket? Let's take a look at it! (Here is an example of a refund).

1, open ixwebhosting official Chinese station http://cn.ixwebhosting.com, at the bottom of the homepage has a "login" link, click "Login" into the Ixwebhosting host Control Panel, into the control surface analysis, click on the left of the "24/ 7 Help Center, you will see the following page:

Click on the "Create New Ticket" in the image above to create a new Ticket, following the example of applying for a refund, select:

Product type:my Web Hosting Account

Ticket category:billing

Subject category:cancellation

Category Detail:please Cancel my Account

2, click on the above figure "Create New Ticket", open the following figure:

As an example of a ixwebhosting refund, here you need to select the type of credit card, the last four digits of the credit card, and the information about the phone number, if you purchase it with Alipay, then the above image can not be selected, then fill out the following information.

Click on the picture to fill out the information, point "SAVE ADN Create TICKET" button can create a new TICKET, know how to create TICKET, then you can easily communicate with the ixwebhosting official.

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