Kang Hui 8 Yuan Hong Kong and Macao Travel Survey: Limited mainland Stranger shopping is the key

Purchase 8 Yuan voucher through group buying website, can enjoy Hong Kong and Macao 4 days 3 nights tour. This is the Shenzhen Kang FAI travel agency launched a "0 negative fares" tourism products. 8 Yuan, in Shenzhen to eat a bowl of noodles are not enough, Shenzhen Kang-Fai travel agency how can provide visitors 4 days 3 nights of Hong Kong and Macao Tour? Recently, the daily economic news reporter in the tourist status with the group to Hong Kong, experienced a "0 negative tour" Hong Kong and Macao Tour, found that the tourist attractions are purely superficial, "the ultimate task" is actually shopping, so that visitors to buy jewelry and the name table to get kickbacks is the Hong Kong and Macao operators "Drunk Weng's intention." To this, the Hui aspect related person in charge said, has several sales department, the personnel quality is uneven, privately through the Internet illegal to engage in "0 negative fares" and so on, "This is not only the question of Hui, but also the whole travel agency industry problem." "8 Yuan Hong Kong and Macao tour only Foreign" stranger "/recently, thousands of goods network a very cheap Hong Kong and Macao Tour package has aroused the" daily economic news "Reporter's attention. Among them, the original price of 2760 Yuan Hong Kong and Macao 4 days 3 nights Classic Double Tour package and VIP two-person tour package, only 8 yuan and 28 yuan, the merchants belong to Shenzhen Kang-hui travel service Deep South. The reporter according to the website to provide the telephone number, contacted the Deep South the Business department. A self-proclaimed "small kou" staff said that the purchase of 8 Yuan voucher, plus a 200 yuan per head guide tips, they can travel with the group, there is no other costs. It is worth mentioning, the group purchase website "Commodity Details" wrote: This activity is limited to the mainland (Hong Kong, Macao, Guangdong, Hainan and other regions except), the age of 26~55岁, good health, with full civil liability capacity, the first mainland visitors to Hong Kong. In this regard, a number of tour guides told reporters, Guangdong, Hainan tourists from Hong Kong closer, to visit the unspoken rules of Hong Kong more familiar with the shopping will be more cautious. And operators income mainly from tourists shopping rebate, Guangdong, Hainan other than visitors to Hong Kong less opportunities, the face of guide and shopping Guide, "persuasion" when the lack of experience, due to the people easy to buy. The reporter came to comfort travel service Deep South, will exit documents and 200 Yuan guide tip to small kou, but he did not require to show vouchers buy vouchers. Before leaving, Xiao Kou confessed: "Do not tell the guide to Hong Kong after you come from Shenzhen, you can not say that you have relatives and friends in Shenzhen." Our package is limited to foreign tourists. As for the reason, he refused to explain. Different prices do not sign the tour contract/according to itinerary, "Daily economic news" reporter arrived at huanggang port half an hour earlier, and small Kou rendezvous. After registering the tourist information with his colleagues, Xiao Kou handed over the tour group to operators--the tour leader of the Hong Kong Roundabout travel agency Tan Chenglong. The reporter learned that, in addition to reporters outside the 10 visitors, from Beijing, Shanghai, Jiangsu and Shandong, are the first mainland visitors. A middle-aged couple from Beijing said they were enrolled in the league through the Comfort Travel agency, the application fee is 600 yuan per person, plus each 50 yuan port service fee and 120 yuan per person guide tips, the actual cost of each person a total of 770 yuan。 Friends from Shanghai revealed that they are in the public comment on the name of the net group, the cost of a double 188 yuan, plus a 170 yuan per person guide tip. Reporter Log In the public comment network, found business for the Comfort Travel City Plaza Store, the original price of 3980 yuan, add 170 yuan per person's service fee (actually guide tip), can enjoy free pick-up service, Unicom company sponsored by the value of 80 Hong Kong telephone card, and free to visit the eve of Hong Kong in Shenzhen accommodation. So calculate, the mass comment net 188 yuan group purchase prices also belong to "0 negative fares". Whether it is Kang Hui Travel service Deep South or Hong Kong travel agency, have not signed a travel contract with reporters. In this respect, canton and law firm lawyer Rozhalen said, comfort travel agency clearly violated the "Travel agency Management Regulations", no travel contract, the rights of tourists can not be protected. Scenic spot shopping is the focus of February 22, "Daily economic news" reporter and 10 friends on tour bus arrived in Hong Kong. I have visited the Wong Tai Sin Shrine and Hong Kong Convention and Exhibition Centre in the morning. Afternoon to the Ocean Park, the guide arranged a 3-hour tour of their own time. Tan Chenglong said that in the 3 hours, he and guide Yuanxiaolin to go to the jewelry company and the name of the table shop "sponsorship" to solve the problem of tour group accommodation in Hong Kong. "Our group of 11 people live in these four rooms, the tourist season of a 3500, and now each of the off-season 2000, your tour is so cheap, high accommodation fee can only find sponsorship, sponsor arranged we live where to live." Tan Chenglong in a chat with reporters. In fact, in the first night of the bus to the port, Tan Chenglong told visitors, the next day's trip is mainly to jewelry stores and the table shop to visit shopping, and repeatedly stressed the formal nature of Hong Kong business premises and legitimacy. Xiao Ling admits, the merchant will take the tour group consumption amount 2% for the travel agency to withdraw the commission. In this respect, the industry said, the business to give travel agents or tour guides of the return point of up to 50%, but almost no low to 2%, "such as jewelry such a windfall product return point is very high." "Don't buy anything, where do you live at night?" "After breakfast, Tan Chenglong Haling took a tour to the unique jewellery store for a two-hour period." Jewellery shops are not in the bustling malls, but in relatively old industrial areas. Within two hours, the store received several mainland tours. Why do you choose this place to shop? The daily economic news reporter from many sources learned that travel agencies with tourists to the jewelry store are mostly some unknown businesses, such businesses most of the brand-awareness of low import products, consumer objects mainly from the mainland tours, the profit is staggering. At the door, a shopper for each visitor affixed a small round of green labels, different tours are labeled with their identity label. When tourists pay, shoppers will be according to their respective labels will be the amount of shopping to the corresponding tour or tour guide name. Another shopper introduces jewellery shops and their products to visitors. A few minutes later, the tour was brought into a hall with a large assortment of jewellery, which is the jewelry store, with a diamond ring, with all kinds of necklaces.Bracelet, the price ranging from one thousand or two thousand to tens of thousands of yuan, the shopper praised the customer while praising the goods. There are two doors in the store, there is a leader and guide "guarding", can not enter, visitors to the washroom need to report. Tan Chenglong found reporters and several other no shopping intention of the group Friends Chat, hurriedly ran over, face Dew displeasure said: "Everyone hurriedly go to buy a, others sponsored our accommodation, we have to hold a field, or at night where Ah?" The reporter roughly statistics, there are 4 peer visitors to buy products, total consumption of about 15,000 yuan. In addition, tours are also taken to ordinary jewelry stores, chocolate shops, Shijibao, such as the name of the mall. In addition to the chocolate store, other stores are labeled as "identity" label, all want to listen to guide to explain the product. After the completion of the Hong Kong trip, the reporter excuses to return to Shenzhen, did not go to Macau with the regiment. It is understood that the tour of the group in Macau, by the Macau local Travel Agents and tour guide reception, similar to Hong Kong, the first sightseeing after shopping. Shenzhen Sports Tourism Bureau involved in the investigation of "0 negative fares in the industry is an old topic, many from irregular travel agencies, the regulatory authorities repeatedly banned." Li Zhou, associate professor of Shenzhen Tourism College of Jinan University, a long-term research travel agency, said. "Shenzhen Kang-hui travel agency light business offices have dozens of, in the recruitment of Hong Kong and Macao tourists have a unique advantage, they for the Hong Kong and Macao operators Transport source, participate in the split." "said a senior industry insider who declined to be named. Canton and law firm lawyer Rozhalen said, according to the relevant provisions, travel agencies should not be less than the cost of travel prices to attract tourists, without the consent of tourists, travel agencies may not be in the travel contract to provide other paid services, comfort travel agents clearly violate the rules, has constituted unfair competition. The Director of the Tourism Supervision and management office of Shenzhen style Tourism bureau clerk weeks ago, after receiving an interview outline from the daily economic news reporter, the staff members promptly intervened in the investigation. According to him, Kang Hui Travel service head of the Deep South in the survey, said, not in the thousand products online sales "8 Yuan Hong Kong and Macao Tour" products, is a social people playing with the banner of the private behavior of comfort. In his view, even so, the business Department for the community to provide venues and tourist transactions are also illegal. Reporter to travel agent identity call products Network Shenzhen Branch, Zhang surname Responsible person said, to travel agency qualification audit to report to Beijing headquarters, to provide business license, business registration certificate, two working days can be completed. As for the cost, he said he wanted to "meet and talk". Reporters asked whether to accept the "0 negative fares" products, he said yes, but the reminder can not have too many complaints. Said weeks ago, the Shenzhen Sports Tourism Bureau will be the comfort travel agency for further investigation. However, as at the time of press, the survey has not yet received the latest progress. Kang Hui travel agency said in an interview, will be involved in the Business Department investigation, the first time will be the results of the survey feedback to reporters, but after half a month was not heard. Shenzhen Kang-hui: mode of vulnerability comfort Travel agency frequently, the industry attributed to its operating model. Yesterday (March 27), the reporter came to Shenzhen Kang-Hui travel agency, the company's business director Zhaoshupe revealed that in the past two years, comfort travel agency receivedComplaints of tourists, negative media reports and tourism authorities have significantly increased the investigation. For the Shennan sales Department "0 negative fares" behavior, he said "do not exclude this possibility." "Kang Hui has nearly 50 business departments, the quality of the sales department is uneven, unauthorized through the Internet to violate the ' 0 negative tour fee ' and so on." Zhaoshupe said, "This is not only a question of Kang Hui, but also the whole travel agency industry." "As for the industry's accusations of chaos in its operating model, Chao has not denied it. He says the tourism industry is so low that it is difficult to manage. Zhaoshupe said that the subordinate Sales department management mode, personnel management is mainly to require sales department for employees to buy social security, and financial management is required to report the tourist contract registration. But reporters in the comfort of the department's unannounced visits to learn that the Business department has the right to choose independent Financial accounting, can not go through the Shenzhen headquarters. For more advanced vertical operations, which are generally admired by the industry, Zhaoshupe said it would be a great drag to make changes in this area. Travel agencies are state-controlled, China Kang Hui has 51% stake in Shenzhen Kang-Fai. They have tried many times to reform, but they have not been successful and the "operational chaos" that the outside world has been referring to has remained.