Kynge is repeatedly complained: food and health products are not divided

Many consumers say they think Kynge is better than other similar products recommended by the hospital.　　A statement that "is not a health care product or a drug, but a food" makes it a case for parents who buy products for their children to supplement their calcium. Since the media to Kynge is suspected of "rickets door" incident report, caused by the vast number of consumers and related to the high priority.　　In recent years, this newspaper has received complaints from consumers, said the children in the "Kynge", there is still a serious phenomenon of calcium deficiency. Consumers: has been calcium deficiency of calcium consumers, Mr. Chen said, his son from 5 months to 10 months of life, has been taking the Guangzhou Kynge Shi Nutrition Co., Ltd. production of kynge Wisdom milk compound calcium, but the child in the examination of the body was found to have a serious phenomenon of calcium deficiency. In this respect, Mr. Chen is very puzzled: "Why take kynge shi supplement calcium products not only calcium, but caused a serious lack of calcium?" Manufacturers to give reasonable explanations, if the inspection is its product problems, manufacturers to the child's health responsibility. "Coincidentally, the consumer of Ms. Chiang's baby since the birth of 3 months beginning to take the Guangzhou Kynge Shi Nutrition Co., Ltd. production of cod liver oil and milk calcium products to supplement the daily needs of the baby calcium, but the baby still every physical examination said calcium deficiency. Because has been to the baby to eat Kynge's calcium products, so Chiang Kai-shek has not taken other measures, so that seriously affect the health of the baby.　　Ms. Chiang believes that the business in the promotional presentation has always been stressed that their products are Norway, should be imported goods, but the product is not imported, the merchant's products shoddy, false exaggerated publicity, is required to refund all the purchase money and the baby's related medical expenses for compensation. Factory customer Service: Do not accept returns in the near period of time, consumers of kynge products complaints have the potential to rise. With a variety of consumer complaints and questions, May 9, the reporter dialed Guangzhou Kynge Nutrition Co., Ltd. Consulting hotline.　　Customer service Officer Huang said that March 24 CCTV 2 sets of "The first time" has been released "Kynge Shi" related products testing reports, testing results are in line with the relevant national regulations.　　For the consumer's return and compensation issues, Ms. Huang said, do not accept returns, if the consumer can issue a hospital certificate, indicating that the child calcium deficiency and "Kynge Shi" exists the inevitable link, rickets is caused by the use of products, can be returned and compensation.　　The origin of the network Forum reporters in the Internet to check the relevant information found that the origin of the matter is from the network forum, a "Yaoyaofei" in Hangzhou last November, a netizen posted to be known as "kynge eating rickets" posts.　　She said that her baby from birth every three months after the examination, and the results are normal, but at the age of 1 years old, but was diagnosed with rickets.　　The doctor told her that this is because the baby 9 months began to eat kynge cod liver oil and milk calcium Vitamin D content is too little, not enough to cause the baby growth. In March this year, Zhejiang's television media was the first to report "The child took the Kynge calcium products, appeared ricketsSymptoms ", in the country caused a stir, the emergence of infants and children due to take their calcium products caused rickets complaints.　　Only Zhejiang this media received the use of Kynge products calcium deficiency symptoms of the real name of the complaint there are 9 cases, then, Shanghai, Jinan, Zhengzhou, Chengdu and other land also appeared in succession similar events.　　A time of the sound of the crusade, all sectors of the community are questioning the calcium products from packaging, sales to component testing in all aspects, to Kynge Shi's calcium products to a big start. Food is sold as a health product although Kynge has made it clear in its official website statement that its products are "nutritious food rather than health products", many parents have long been buying it as a health supplement.　　Guangzhou kynge Shi Marketing Director Huang in an interview, said, although the company's products belong to nutritious food, not health products, but also is not a therapeutic drug, but do not exclude individual end sales staff will be in the transmission of a slip of the tongue, confusing nutrition and health care concept. There are consumer questions, if according to Kynge, its products are only dietary supplements, do not have targeted supplements or treatment functions, which means that consumers spend a high price to buy at the same time, the child must also eat other calcium supplements, that take the meaning of Kynge shi calcium? Many consumers say they think Kynge is better than other similar products recommended by the hospital. A statement that "is not a health care product or a drug, but a food" makes it a case for parents who buy products for their children to supplement their calcium.