Lok Bee Network support POS card payment (Network screenshot) "Really annoying, also very angry, will not go to the Lok Bee net to buy things, because the service is not good." Ms. Jia complained to reporters that in the Lok Bee online to participate in mobile phone under 169 yuan to reduce 10 yuan activities, but the result is because the order amount of more than 200 yuan can not participate in the discount; In addition, the site shows Ms. Ms. Jia repeatedly called customer service has no results, accusing the Lok Bee network fraud consumer behavior. And the reporter calls Le Bee Network customer service received the answer is inconsistent. Mobile phone under a single full 169 yuan 10 yuan consumption of 200 yuan but not to reduce the Beijing consumer Jia (alias) was reflected to reporters, in the Lok Bee online to participate in mobile phone under a single full 169 yuan 10 Yuan cash activities, the activities of the preferential situation also, full 129 to send a brand mask two pieces, full 199 to send a brand mask 3 pieces. Ms. Jia immediately with the mobile phone under the total amount of more than 200 yuan orders, when the payment is completed after the discovery has not been reduced by 10 yuan. In this case, Ms. Jia told reporters, "at that time to call customer service, said it is a system of problems, it is recommended to try to order again." But once again after the order is still not set minus 10 yuan, Ms. Jia again call Le Bee Network customer service, the customer service said the order amount has more than 200 yuan, can only participate in the full 199 yuan to send mask activities. Also with Ms. Jia said, in fact, mobile phone orders and online under the single no difference, Ms. Jia said she did not want to participate in the activities of the mask, just want to reduce 10 yuan, the customer service said there is no way to do such operations. According to the consumer's response, reporter call Lok Bee Network customer service to understand the relevant situation, customer service staff said that the mobile phone under the preferential activities three levels, mobile phone under a single full 169 yuan to reduce 10 yuan cash, full 129 to send a brand mask two, full 199 to send a brand mask 3 pieces, Consumers buy more than 199 yuan can only enjoy a third discount to send 3-sided film, and can not enjoy the first set minus 10 yuan discount, because the activity has shown that "discount can not be stacked to enjoy", that is, as long as the purchase amount of 129-199 yuan in this range, you can only enjoy the second discount, more than 199 yuan, Can only enjoy a third discount, can not be said to choose one of the preferential items. According to the above facts, there are two problems. First of all, when the general consumer encounters such promotional information, will think that the amount to meet the highest requirements, three concessions can be optional. Reporter Login Lok Bee Network inquiries about the activities of the relevant circumstances, only found the "discount can not be superimposed enjoyment" words, as shown in the above figures, and did not clearly see that the event introduced is the interval discount. So, in the end is the consumer does not correctly understand the information of the business, or the business is ambiguous sales suspicion? 12 Next Page
The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion;
products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the
content of the page makes you feel confusing, please write us an email, we will handle the problem
within 5 days after receiving your email.
If you find any instances of plagiarism from the community, please send an email to:
info-contact@alibabacloud.com
and provide relevant evidence. A staff member will contact you within 5 working days.