Le View mall 11.11 "borrow Ship to sea" super TV to benefit more electricity users

Source: Internet
Author: User
Keywords Mall electric dealer more
Tags .mall cat cat mall consumers consumers can create customer customer service
November 6 News, the cat "Double 11" will arrive, including Tcl, Skyworth, Haier, Changhong, sharp and other domestic and foreign color TV manufacturers have begun a variety of preparations early. Le view TV this year for the first time to participate in the Cat Mall "Double 11", launched four promotional activities for the vast number of consumers to provide super TV and peripheral accessories, music, such as ecological products. From the current day cat users of the Super TV series of strong demand, music video TV is expected to challenge the traditional color TV brand, create smart TV sales records. Zhang TV vice president, said, in order to allow more users to use the Super TV, le video tv to choose the day cat cooperation in the "double 11" to promote. "Double 11" period, the Lok and the cat Logistics Bao Cooperation, and advance in the logistics of 27 cities nationwide Core warehouse distribution, to ensure that users in the "double 11" after receiving the goods as soon as possible. In order to deal with the "double 11" period of customer service and after-sale problems, November 10, 11th two days, Lok see arrangement of 300 customer service seats, 24 hours online, cat users can through Wang Wang consultation. At the same time, more than 3,000 service outlets in the country after the sale of engineers have entered the state of preparedness. Advance warehouse stock to improve user's receiving speed video TV Vice President Zhang introduced, this year, "Double 11" cat big Promotion, is the first time in the third party platform for Promotion. In the preliminary stock, happy with the cat logistics Bao cooperation, in advance will be the Super TV to stock up to 27 core warehouses, they are distributed in Beijing, Shanghai, Shenzhen, Wuhan, Hangzhou, Changsha, Chengdu, Shenyang and so on, in order to "double 11" after the rapid arrangement of shipments. Zhang pointed out that the "double 11" promotional activities, a lot of preparatory work. Starting October 15, le Vision began to ship to the Logistics Treasure 27 core warehouses, le see not only focus on the Beijing, Shanghai, Guangzhou, Shenzhen and other first-tier cities of the exuberant consumption needs, but also comprehensive analysis of the early days of cat customers consumption habits, the cat area traffic situation and "double 11" booking. 70% is expected to be stocked by the end of October and all stock is completed by early November. Unlike in the past, the "double 11" promotions offer a down payment, and businesses have more accurate references to sales forecasts. It is understood that October 15 to November 10 before 22 o'clock, days before the cat users to pay 99 yuan deposit, you can lock to buy Super TV, pre-sale products include max70/x50 Air/S50 Air 2d three. Zhang said: "The advance deposit, can let the merchant more accurate understanding user's demand, also can advance completes each area the storehouse, lets the super TV reach the user faster." Delivery range of more than 2,800 Township counties Zhang said, the day cat "double 11" to promote, the use of logistics PO distribution channels, music video TV Super TV can be distributed to 2,862 counties, more than the original distribution range of more than 47%. That is to say, users who could not have bought these areas can take advantage of this opportunity to buy. From the current day cat users of the Super TV series of strong demand, video TV is expected to create a smart TV sales record。 It is understood that in recent days, the video TV day Cat flagship store daily Online consultation number of more than 3000 people, the highest time reached 5000 people, the Daily order volume is also increased several times than usual. According to music official revealed that the day Cat Mall music TV flagship store Super TV pre-sale volume has exceeded expectations, including the pre-sale model in Beijing, Tianjin, Shanghai and other provinces and cities have been Max70, music video TV is emergency transfer. In fact, Super TV has become the leader of the day Cat Mall brand. Cat Mall data show that this 1-June video TV Super TV sales in the total brand color TV market accounted for 8.8%, 14.1%, 16.3%, 14.3%, 16.6%, 14.5%, which from this March to June, Video TV Super TV continues to be ranked first in the sales of CAT color TV brands. 300 customer service 24 hours online Zhang Introduction, November 10 to 11th two days, le video TV in the cat flagship store arranged 300 seats, 24 hours through the day cat to receive user advice, to ensure that the cat users on products, sales, after the sale of a variety of problems can be the first time to get a satisfactory answer. It is understood that since October 15, every day there are more than 30 music depending on customer service in the day Cat Mall to provide users with services, from 8:00 to 24:00, there are customer service staff to answer all kinds of questions, they in the Wang Wang online time more than 16 hours. It is worth mentioning that, in order to the cat users after the first time to reply to the problem, le video TV also set up a special after-sales logistics Commissioner, to provide users with online intimate service. At the same time, also opened a major customer access to provide exclusive services to major customers. More than 3,000 service outlets of After-sale engineers ready to Zhang said, after the sale in the aftermarket, music video TV integrated the entire society's best quality after-sales service resources, using three professional national service providers, 15 regional professional service providers, 7 service centers and more than 3,000 service outlets, to achieve the mainland coverage without blind spots, And promised to serve the door within 24 hours. For the video TV Super TV to provide after-sales service engineers, have been through the professional training of the ecological, can provide fans with professional guidance and services. During the two-11 period, fans will enjoy the "double service" after-sale standard offered by LE video tv. Current national standards, home appliances since the sale of 7th, a performance failure, consumers can choose to return, replacement or repair, since the date of the sale of 15th, a performance failure, consumers can choose to exchange or repair. While the video TV Super TV in the 7th of the sale of the performance failure, consumers can choose to return, replacement or repair, since the date of sale of 30th (on the actual date of receipt), performance failure, consumers can choose to exchange or repair.
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